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Firefox needs to stop creating new shortcuts on my desktop

My Firefox updates automatically, often when I'm away from my computer. When I installed Firefox initially, I told it not to create a desktop shortcut, but apparently th… (read more)

My Firefox updates automatically, often when I'm away from my computer. When I installed Firefox initially, I told it not to create a desktop shortcut, but apparently that note didn't get stored anywhere. Every time it updates, it creates a new desktop shortcut. Every time, I delete it. This is getting old.

I'm on a Windows 10 machine and my Firefox settings show that I've selected "Automatically install updates (recommended)" with the optional "When Firefox is not running" also selected. But I don't see anything that will prevent new desktop shortcuts from being created. How can I make it stop?

(And this is not a good answer.)

Asked by duckgalrox 4 days ago

Slung out of ebay

I have just installed the latest version of Firefox on my Windows laptop. I know am unable to log into my ebay account. I am asked to verify my identity, but get stuck … (read more)

I have just installed the latest version of Firefox on my Windows laptop. I know am unable to log into my ebay account. I am asked to verify my identity, but get stuck on the page as it gives me no option to actually verify myself. See the attached screen shot

I can log in on Google Chrome, but don't want to.

Can you help?

Asked by markdaviesathome 4 days ago

My Mozilla account cannot start sync

As mentioned in the title, I was trying a new Firefox installation, and whenever I login, I receive the confirmation code to my mail, and after I fill it correctly and I … (read more)

As mentioned in the title, I was trying a new Firefox installation, and whenever I login, I receive the confirmation code to my mail, and after I fill it correctly and I am able to login, there is an "Account Disconnected" message in my sync settings. If I try to login again, I still have the same issue.

Asked by Tsukugi 4 days ago

Can't access a website

I've been trying to access a website that I used to visit without any issues, but it seems like it was recently updated. Now, when I try to open it, the page loads briefl… (read more)

I've been trying to access a website that I used to visit without any issues, but it seems like it was recently updated. Now, when I try to open it, the page loads briefly and then turns completely blank. I've already tried clearing cookies and history for this site, but it didn't help. Interestingly, the site does work when I open it in a private window or on a different browser.

What can I do about it?

Asked by Yair Mondshine 4 days ago

Automatic update always fails, even after each manual update it never works

I am noticing this for months if not years. Automatic update never works, first it claims that FF restart is required to install the update but when invoked FF never rest… (read more)

I am noticing this for months if not years. Automatic update never works, first it claims that FF restart is required to install the update but when invoked FF never restarts automatically. Alternatively if FF is closed without invoking restart subsequent manual launch never starts the browser. Only the second manual launch opens the browser window which takes a small portion of the upper left corner of the screen and there's no Maximize button - instead the button is Restore and upon clicking the small window moves beyond the upper right corner of the screen putting the maximize button out of reach. So I have to somehow grab the title bar and move it to the view so I can finally maximize the window - very annoying. Upon checking the FF version remains the same, no update occurred. Invoking another update results in endless notification Updating FF. At some point there's a notification that I have to update FF manually by downloading an installer etc. This goes on and on over and over. Could this mean my FF is hijacked?

Asked by miracle.flame 4 days ago

Security error about embedded page

I go on the https://www.medicare.gov website to look at Medicare claims. I get an email from them when there are new summary notices and I click on the link to view them… (read more)

I go on the https://www.medicare.gov website to look at Medicare claims. I get an email from them when there are new summary notices and I click on the link to view them. That brings me to the login page and after I log in I get a page that lists summary notices starting with the most recent. For each notice, there are three links you can click: download, print, and open. I've always clicked "open", which has always brought up the summary I chose, I think in a new tab or window, but I'm really not sure, it's been a while.

This time when I clicked on "open" for the first summary notice, it stayed in the same tab and under the title listing the particular notice I got the following:

" Firefox Can’t Open This Page

To protect your security, api.medicare.gov will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Learn more… "

So I went back to the original list, right clicked "open" and clicked to open in a new tab and got the same error. As I was writing this just now I noticed that the error message says you need to open it in a new window, so I just tried that instead of a new tab, but I still got the same error message.

Interestingly, I thought I'd check clicking "download" just to make sure I could get my new notices. That opened a new tab and the notice came up!! Now I'm sitting here trying to remember if I used to click "open" or "download" and feeling like this computer drives me crazier and crazier every day I use it!

I am submitting this anyway for two reasons. First of all, if I'm confused other people are probably also confused. Secondly, I want to know if there's anything wrong on my end that I should be fixing or if this is a problem on Medicare's end. Obviously I want to let them know if it's their problem so that it can be fixed.

I just got a notice about a Firefox update but I haven't installed it yet and I haven't tried this in any other browser (I really hate using Chrome, especially for something as private as Medicare, but if that will help you please let me know and I can try it there).

One other thing that may or may not be relevant. I've had my Social Security and Medicare accounts for many years. Recently I received a notice from Social Security that they're upgrading to a more secure login system (sorry I've forgotten exactly what they call it) and said that if you're using an older account you have to create a new login with their new site and it would work across your federal government accounts. I did that but Medicare used my old login information and it worked. I don't know if that would be causing this problem, I don't think they've terminated the old system altogether just yet but I'm not sure. This probably doesn't make a difference but I thought I should mention it just in case.

Thank you for any suggestions you have about this, and please let me know if you think I should notify the medicare.gov people as well.

Joan

Asked by PurpleJ 4 days ago

Last reply by Muhammad Danish 4 days ago

Add-ons

I created a Password Generator add-on two days ago. Interestingly, it was approved, but when I added it to my Firefox extensions list, it’s not working. However, it works… (read more)

I created a Password Generator add-on two days ago. Interestingly, it was approved, but when I added it to my Firefox extensions list, it’s not working. However, it works perfectly fine locally when I use it directly from my files. Could you help me understand what the issue might be? If there was an error or something wrong, why did it get approved?

Asked by Nisha 4 days ago

FireFox Update Changes Configuration Settings

When i do update my configuration settings changing by itself. Example, "browser.cache.disk.enable" is "false" but after every updates its always changing to "true". This… (read more)

When i do update my configuration settings changing by itself. Example, "browser.cache.disk.enable" is "false" but after every updates its always changing to "true". This happens only after updates.

Asked by poko0001 4 days ago

After few recent updates, I can no longer login to my credit card's account page

After several recent Firefox updates, I can no longer login to my credit card's account page. As a result, I am now using Microsoft Edge Version 127.0.2651.86. Here is t… (read more)

After several recent Firefox updates, I can no longer login to my credit card's account page. As a result, I am now using Microsoft Edge Version 127.0.2651.86.

Here is the web address for Barclay Card: https://cards.barclaycardus.com/

I have attached the screenshot of the FF problem on my Windows 10 64bit laptop comp. As you can see, the login section is blocked, with a message "Firefox Can't Open This Page".

Thanks in advance for your help. Richard P.

Asked by sun4earth 4 days ago

Sites doesn't show their background. Problem with colors.

I tried changing my color contrast settings to "never" BUT STILL, this thing still has a solid color. i'm making a web page, i tried using neocities, strawpages rn and al… (read more)

I tried changing my color contrast settings to "never" BUT STILL, this thing still has a solid color. i'm making a web page, i tried using neocities, strawpages rn and also i visited other sites and they keep getting the same solid color problem, im tired. you can see how when im editing my site it has a anime girl background but then when i visit my page itself i dont see anything, i know eveyone can see it but im the creator and it really bothers me.

Asked by FramedChoco 4 days ago

How can I protect pinned tabs from being closed accidentally?

A few years ago jscher2000 gave me wonderful instructions for how to create some of the features that were once easy for ordinary users like myself to control through an … (read more)

A few years ago jscher2000 gave me wonderful instructions for how to create some of the features that were once easy for ordinary users like myself to control through an Extension called TabMixPlus. Apparently there was some big disagreement between the developer and Firefox and they completely disabled it. At any rate, I'm continually frustrated when I accidentally move a pinned tab to a new window while trying to move or resize Firefox. I would like to know how, in about:config, I can create a setting with which I can protect pinned tabs. Thanks.

Asked by T_H_M 5 days ago

Last reply by T_H_M 4 days ago

Since the latest Windows Update & Firefox update, cannot log onto my twitter / x account.

This has been happening for months. I am unable to access my twitter/X account. I am also unable to share anything, as well. Please fix this problem. Thanks … (read more)

This has been happening for months. I am unable to access my twitter/X account. I am also unable to share anything, as well.

Please fix this problem. Thanks

Asked by Chicago Dreamer 4 days ago

Firefox Sync broken on multi-boot Windows

For years I had my Firefox sync working fine between Win10 PC, Android and several Win10 laptops. However yesterday I installed Windows 11 on the same PC I have Windows 1… (read more)

For years I had my Firefox sync working fine between Win10 PC, Android and several Win10 laptops. However yesterday I installed Windows 11 on the same PC I have Windows 10 (bought new disk) just to have a fresh install. Started with installing firefox - and here when problems begin. It couldn't let me log in into Sync, I was being immediately logged out ("Account disconnected"). Somehow I managed to log in, but then all my previous data was erased (passwords, bookmarks). I thought ok, maybe later it's gonna sync. Started installing extensions, saved one password. When trying to sync tabs with Android phone it didn't work, it couldn't see any tabs (but it could share tabs between devices!). On Android I still have old passwords and bookmarks saved, same as on old Win10 (on which I got logged out). Alright - it didn't sync after restart so I removed Firefox profile on machine, started again with logging in - and it synced only ONE password that I saved previously on same Win11 machine, with extensions I freshly installed back then. So it saved to sync improper data, forgetting about old? Logged out from all of my machines in Firefox Account. Now I'm back to my original machine on Windows 10. And what? I can't log in! Same error as on Win11 after install - "Account disconnected". Checked about:sync-log and found error logs - pasted into "Troubleshooting information" of this post.

Thanks

Asked by matez 5 days ago

Last reply by matez 5 days ago

Firefox 129.0 problems

Good evening, since I switched to the latest version of FireFox (129.0), I can no longer stream movies or live shows on Mycanal, only Netflix works. In addition, my Googl… (read more)

Good evening, since I switched to the latest version of FireFox (129.0), I can no longer stream movies or live shows on Mycanal, only Netflix works. In addition, my Google searches sometimes don't come up, the tab opens and nothing happens. When I receive a link by Mail and I click on it, it doesn't work. I've been using FireFox for 15 years and this is the first time I've encountered these problems (I specify that I have the Avast one antivirus), could this be the cause? Can you help me solve this problem? Thank you.

Asked by Igor 1 week ago

Last reply by James 4 days ago

  • Solved

Unable to play video

Yesterday I was able to see www.wowpresentsplus.com videos without a problem, but today I'm getting the next error: Unable to play video. Please try again in a supporte… (read more)

Yesterday I was able to see www.wowpresentsplus.com videos without a problem, but today I'm getting the next error:

Unable to play video. Please try again in a supported browser.

I have the latest version of firefox. I've cleared the cache and so on. Any idea on how to solve this?

Asked by andres.ruiz.gilabert 1 week ago

Answered by Paul 1 week ago

release 129.0.1

release 129.0.1 is not working right. This website: https://www.sofer.co.uk/alefbet is supposed to draw the Hebrew letters to show how to write them. It was working las… (read more)

release 129.0.1 is not working right. This website: https://www.sofer.co.uk/alefbet is supposed to draw the Hebrew letters to show how to write them. It was working last night but is not working today. The page does not scroll down either. The website functions correctly in Chrome, so it is not a website issue. I'd prefer to use firefox for all my browsing rather than have to go to Chrome for this website. Thanks.

Asked by ivanpeterson 4 days ago

Last reply by cor-el 4 days ago

Video Playback on HULU

I use Firefox on my desktop PC. I have HULU on my PC. Sporting events and movies will not playback, but they do if I switch to Microsoft Edge My email is, dannybakertumbl… (read more)

I use Firefox on my desktop PC. I have HULU on my PC. Sporting events and movies will not playback, but they do if I switch to Microsoft Edge My email is, dannybakertumbleweed@outlook.com

Asked by dannybakertumbleweed 5 days ago

Last reply by James 4 days ago