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Got Thunderbird on 2 machines and both have the same issue. I did try running only one at a time and still I cannot fix it.

On a Yahoo! mail account I deleted a "Draft" folder and it was sent to Trash. If I empty the trash it's gone until I either click Subscribe... and refresh the folder list or reopen TB. Then the folder comes back into Trash. I can't get rid of it.

I logged into the account via their web-based interface and checked my folders. The folder I deleted is indeed no longer there. Not in Trash. Nowhere.

I'm not referencing it in the account either. The option to save drafts is set to the "Drafts" folder, not the "Draft" folder.

I configured the folder properties to be neither subscribed nor offline. I then went to "server settings" and checked "show only subscribed folders" and unchecked "server supports folders that contain sub-folders and messages".

I shut down TB and relaunched it. Folder still comes back. I then shut it down again and deleted any references from the profile's folderTree.json, folderCache.json and the corresponding .msf files. I start TB again, folders still come back.

Then on two AIM accounts I have again phantom "Draft" folders in each. They're unchecked from sync and offline availability. Again I go to "subscribe..." and uncheck them. They don't disappear. I have "show only subscribed folders" checked and still the folders show. I then click Refresh in the subscribe dialog to reload the folder list. They're all checked again.

How do I get rid of these folders? Particularly bewildering is the Yahoo! case where I've explicitly told TB that the account server does not support folders within folders, I don't understand how it can read anything client- or server- side and still reach the conclusion that it needs to restore a "Draft" folder in Trash.

These issues are happening exactly the same on 2 different Windows machines both running TB, affecting the same accounts.

I have not been able to receive my att emails since 6/15/24 with my desktop using Thunderbird.. I do receive prompts "login to server inbound.att.net with user name ckfischer@att.net -- FAILED - inbound.att.net and outbound.att.net is not working thru Thunderbird.

I have contacted AT&T and have access thru the browser for this account as well as on my phone, and they have not made any changes. This seems to be an server issue with Thunderbird. Please help - ckfischer@att.net THANK YOU -

Suddenly today, about 1/2 to 2/3 of the emails that have been in my inbox are unreadable (see font below). I tried doing the Properties>Repair but no change.

Server Type: Owl Server Name: outlook.office365.com Thunderbird: 115.3.1 Windows 11 PC.

Perhaps related or not: today the Inbox folder didn't display in its usual location (instead of displaying directly under the email address, it was was down after templates, deleted, etc). I dragged it up where I wanted it. But now many of the emails are unreadable (but not all of them).

Any suggestions?

@ØEãC¼Ò?@bŒæ?¬Ò?@È:ðÇ”Ò?@"?÷HjÒ @Oß™ñ\Ò?@Cêç1LÒ?@&ýUm6Ò?@8ÑÖ?Ò?@1M›?îÑ?@®¶Ì?ØÑ?@n1ãʪÑ?ÀÊ:qzŒÑ?À!1?€ŠÑ Àeð2–ˆÑ À#þ÷â~Ñ?À…6 evÑ ÀPíRdjÑ?À†*ߣ`Ñ À·??9TÑ?ÀNÁw?JÑ?ÀÖƒ(ˆ>Ñ?Àý?¸ú:Ñ?À¢ë÷s8Ñ?À¨Ò‹Ä4Ñ?À\%Ìå.Ñ À{,?¡*Ñ ÀeËâÕ"Ñ?ÀÔ&?R?Ñ?ÀmÃM‰þÐ?À¯ù´æÐ?Àý?ˆ<æÐ?À;d?·ØÐ?ÀÉ(?qÔÐ À$¨Q~¶Ð À~×ïU®Ð À?"¾x¦Ð À<Á~§žÐ?À„ÙEÙ”Ð?À??IÐ ÀÈy‰ zÐ?À‡Ä{pjÐ À9Ò??hÐ

I have been trying to get help with Thunderbird for an issue with not receiving my emails and not being able to send any emails since June 12th of 2024. Nothing has worked with the little support from this site. Please help!

I'm currently using Thunderbird 115.7.0 (64 bit) portable version on Windows 10. For many years I have ordered my emails by using subfolders, with a large one called 'Archives'. When another folder such as 'EE' becomes non-current I simply drag and drop it to the 'Archives' folder. However now the archives folder is so large and irrelevant that when searching for emails, I get thousands of results from up to 15 years ago. So, how can I archive emails so that they are easily accessible, but so they don't come up in an all encompassing "All folders" search?

In Thunderbird [Ctrl]+[B] doesn't initiate Bold text, in fact those keystrokes don't do anything at all. Any ideas as to why and how I can make this shortcut work? The other shortcuts for Italics and Underline work fine. Thank you for your time.

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Stephanie Ezrol

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Going to troubleshooting page deletes this entry Don’t know what else I can do

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I'm trying to pair my Pocket account on my Kobo Clara. I've tried pairing using both my phone and Desktop using the Firefox browser on the most recent versions. When I press the authorize button I receive an error saying "There was a problem trying to connect this app to Pocket. Please try again." The Desktop site is a little more descriptive saying "Can't log in to Pocket We're currently experiencing intermittent issues logging in to Pocket accounts. We're working closely with Pocket to resolve the situation, and apologize for any inconvenience. Please try logging in later." I'm not sure if this a Pocket error or a Kobo error. But any help would be appreciated, thank you!