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"Peek" window under tabs

All of a sudden, when I hover over a tab, a small window of the web site that tab is in, appears. Never happened before. I did go into Performance Options - Visual Eff… (read more)

All of a sudden, when I hover over a tab, a small window of the web site that tab is in, appears. Never happened before.

I did go into Performance Options - Visual Effects and unchecked "enable peek," but it didn't work.

How do I stop these windows from appearing?

Windows 10.

Asked by Steve09 1 hour ago

Last reply by thepillenwerfer 25 minutes ago

recover deleted firefox history

hello, I would like to recover my deleted Firefox history because this history is very important because it is related to my work, however I have tried a lot of methods t… (read more)

hello, I would like to recover my deleted Firefox history because this history is very important because it is related to my work, however I have tried a lot of methods to recover my deleted Firefox history as a backup copy, type ipconfig/displaydns , I also downloaded a lot of data recovery software but all these methods gave no results, so what I ask you please is to try recover my deleted Firefox history the days of july 20.21,2024 if you are unable to do this for me please help me contact Mozilla Firefox technical support, I would like to point out that the history I am talking to you about is very important so if you help me I will contact you will be very grateful, thank you for your understanding

Sincerely,

Asked by jenniferdupont10 6 hours ago

Last reply by cor-el 2 hours ago

Virus keeps popping up in Firefox

I keep getting a virus alert when in Firefox. I have scanned with every known scanner and Mcafee, with nothing found. BUT it keeps popping up as an alert. I get no ale… (read more)

I keep getting a virus alert when in Firefox. I have scanned with every known scanner and Mcafee, with nothing found. BUT it keeps popping up as an alert. I get no alerts when in Microsoft explorer. HELP!!!

Asked by mike768 9 hours ago

Last reply by James 4 hours ago

I can not drag files into anything

Well until a week ago I had no problems with Mozilla and apparently it got to a point where I deleted Mozilla and went to the Mozilla site downloaded the 64 version and c… (read more)

Well until a week ago I had no problems with Mozilla and apparently it got to a point where I deleted Mozilla and went to the Mozilla site downloaded the 64 version and couple of things have changed not sure why but they have and I'm not sure what to do ... The main thing is moving files into sites like We Transfer and Mega ... It just bounces off ... I took these sharing sites to like Edge and Opera not a problem.... Mozilla won't work.

Asked by Mike Hirsh 8 hours ago

Last reply by TechHorse 6 hours ago

Locking down firefox for primary school

Hi All, I'm using Firefox on 24 PC's in a primary school computer Lab, I have had reports of students installing extensions and plugins that i wish to stop, also i've ha… (read more)

Hi All,

I'm using Firefox on 24 PC's in a primary school computer Lab, I have had reports of students installing extensions and plugins that i wish to stop, also i've had issues with students not signing out of their email and other students gaining access.

Im looking for solutions for the following and was hoping someone could point me in the right direction -

1. Disabling the installations of extensions and plugins. 2. Clearing browsing history/logging out of any accounts. 3. Locking settings so students can't change settings.

Any help would be greatly appreciated. Adam

Asked by adam183 1 week ago

Last reply by cor-el 7 hours ago

Firefox and www.bt.com

Hi folks Until about two or three days ago the www.bt.com website opened as usual, with first of all its cookie panel taking over the screen asking whether to accept coo… (read more)

Hi folks

Until about two or three days ago the www.bt.com website opened as usual, with first of all its cookie panel taking over the screen asking whether to accept cookies or manage cookies, and after handling that the site was perfectly usable.

As of two or three days now the cookie panel does not come up NOT AT ALL [but see also the last part of this message], and the screen is lightly-greyed-out. The screen scrolls but nothing at all is clickable.

However, in Chrome and Edge the site opens and works as expected.

The site also opens on the iPhone using both Safari and Firefox and works as expected.

It is just FF on my W10x64 Desktop where I have the unclickable lightly-greyed-out screen problem.

Perhaps something has chaged in FF, so I went into Settings-Privacy & Security- and then did the following:-

  • Went to Site Data then "Manage Exceptions then I specifically typed in and Allowed the www.bt.com website
  • Then went to Permissions and Block pop-up windows and in Exceptions I typed in and Allowed the www.bt.com website
  • Then cleared FF cache
  • Then reloaded FF

After all of this - no change; the www.bt.com screen is still in a lightly-greyed-out and unclickble, but still scrolls, however, after taking the above bulleted steps, the cookie panel now momentairily only flickers onto the screen and then disappears, and, sadly, the screen remains lightly-greyed-out and unusable.

Am I missing some sort of blocker for this website?

All other websites work on the Desktop PCs FF as expected. It is just this www.bt.com website that is the issue.

I have spent 30 mins with a BT Support Agent on the phone and we both agree that as Chrome, Edge and Safari are all fine it must be an issue with the Desktop version of FF.

Does anyone have any suggestions?

Thanks.

Asked by Derrick Ings 8 hours ago

Last reply by thepillenwerfer 7 hours ago

Firefox ESR 128.x upgrade broken ?

My organization has been using Firefox ESR for many years. I am trying to upgrade from ESR 115.12 to ESR 128.1 The upgrade is hanging at the very end of the install. Proc… (read more)

My organization has been using Firefox ESR for many years. I am trying to upgrade from ESR 115.12 to ESR 128.1 The upgrade is hanging at the very end of the install. Procmon shows firefox.exe being launched in the background and hanging. When I manually run firefox.exe, it says "Unable to read configuration file". If I edit "autoconfig.js", and comment out the "general.config.filename", then everything works.

We still use the general.config.filename and have not fully transitioned to the newer policies.json configuration (we have settings in both).

Was a change made in ESR 128 that broke (or stopped supporting) the older format ?

thanks, -stephen

Asked by stephen.wyatt 7 hours ago

Last reply by cor-el 7 hours ago

sky broadband broke firefox

recently switched to sky broadband, now half my web comics and other sites get 401d. some stupid interaction with their webshield rubbish seems to be the cause as it pops… (read more)

recently switched to sky broadband, now half my web comics and other sites get 401d. some stupid interaction with their webshield rubbish seems to be the cause as it pops up occasionally. thing is, edge and brave have no such issue, and the trouble shooting guide for firefox not loading pages doesnt resolve the issue. restore firefox has partial effect until next time i restart my computer. but resetting my addons every time i sit down would be rediculous.

im guessing there is something in the dragons nest i need to toggle. im rather comfortable with how i use the tab sidebar and speed dial pins to be very eagre to switch browser.

Asked by Jason White 9 hours ago

Last reply by jscher2000 - Support Volunteer 8 hours ago

the error message indicates that the platform version 125.0.1 is not compatible with Firefox version 129.0.

I have done reinstalled Firefox i also tried to download version 129.0 but neither solved my problem pls help me as soon as possible pls i am having a delay on working in… (read more)

I have done reinstalled Firefox i also tried to download version 129.0 but neither solved my problem pls help me as soon as possible pls i am having a delay on working in my project I have tried all my best pls help

Asked by zayed 12 hours ago

Last reply by cor-el 8 hours ago

Search buttons no longer open website automatically

Currently on the latest version. Either this version or a version before seems to have broken a functionality that's been there for years. With the search bar, you can ha… (read more)

Currently on the latest version. Either this version or a version before seems to have broken a functionality that's been there for years. With the search bar, you can have it empty, and select a search option, say, Youtube, and it'll open up YouTube. If you have a search term in the search window, obviously it'll open youtube in the search page with those search terms. I've used this for years and years to quickly go to pages such as YouTube, Amazon, etc, without having to have a separate bookmark.

Now, if you have the search bar empty and click on YouTube, or Amazon, or any other installed search option, it doesn't default open that page. It only opens when you have something typed into this.

Idk if this is a "feature update" or bug, but it's worked the same way for years, and now no longer does.

Asked by drummerdude152002 1 day ago

Last reply by TechHorse 23 hours ago

Logins and Passwords Don't Display in about:logins

Everything was fine, then one recent day - BAM - my logins and passwords are gone. The profile is otherwise fine, everything is as expected. Logins.json (243K) is fine,… (read more)

Everything was fine, then one recent day - BAM - my logins and passwords are gone.

The profile is otherwise fine, everything is as expected. Logins.json (243K) is fine, all the logins (last id is 459) are there, they just don't show up in about:logins (except for new ones I added since the disappearance).

When opening about:logins, browser console reports:

LoginManager: Getting a list of all logins asynchronously. LoginManager.sys.mjs:395:14 Login storage: Returning 447 logins for specified origin with options [object Object] storage-json.sys.mjs:704:10 Login crypto: Failed to decrypt cipher text of length 92 with error NS_ERROR_FAILURE. crypto-SDR.sys.mjs:179:12 NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.sys.mjs:197

   decrypt resource://gre/modules/crypto-SDR.sys.mjs:197
   decryptLogins resource://gre/modules/storage-json.sys.mjs:966
   map self-hosted:175
   #decryptLogins resource://gre/modules/storage-json.sys.mjs:948
   InterpretGeneratorResume self-hosted:1412
   AsyncFunctionNext self-hosted:799

Login storage: Could not decrypt login: {c97cc68e-9bf9-4af9-a7f6-e9248bf590ee}. storage-json.sys.mjs:972:20 ... etc for each subsequent login

How can I get my logins and passwords back?

Thank you, eljay

Asked by eljay69 1 day ago

Last reply by cor-el 1 day ago

Google not loading in Firefox

I'm using FireFox 129 64bit on Windows 10. I have Google set as my default search engine. Lately, when I type search criteria into the address bar and press Enter, noth… (read more)

I'm using FireFox 129 64bit on Windows 10. I have Google set as my default search engine.

Lately, when I type search criteria into the address bar and press Enter, nothing happens. And if I then try to navigate to google.com at that time, it just doesn't load at all. This doesn't happen every time, but it has been happening often enough to be annoying. So I just load up Yahoo instead to conduct my search.

No other site has this problem.

Is this a problem with google.com itself, or with Firefox's handling of it?

Asked by gambit47 1 week ago

Last reply by cor-el 1 day ago

Forgot my password

Hello, I would like to complete overhaul my pc again and for this matter Im quite dependant on my firefox saves of cookies / bookmarks etc. the only issue is, the passw… (read more)

Hello,

I would like to complete overhaul my pc again and for this matter Im quite dependant on my firefox saves of cookies / bookmarks etc.

the only issue is, the password i created using my account years ago is something i have absolutely no idea of anymore, ive been on the same computer for ages so luckily i never needed it again to sign into firefox, so you can probably see my issue here.

Is there any way that i can provide enough evidence that this is my account that i can finally reset this password and be able to reset my pc?

Asked by changekiller 1 day ago

Last reply by cor-el 1 day ago

I'm at my wits end with Firefox!

t's been a nightmare. My Firefox keeps crashing, and it's driving me crazy! I can be in the middle of something important, like researching for a project or catching up o… (read more)

t's been a nightmare. My Firefox keeps crashing, and it's driving me crazy! I can be in the middle of something important, like researching for a project or catching up on my https://dpforboys.com/ favorite shows, and suddenly, bam, it's closed. No error message, just gone.

I've tried everything I can think of:

Reinstalled Firefox multiple times Cleared cache and cookies Disabled extensions one by one Updated my graphics drivers Checked for malware Nothing seems to work. It's like Firefox has a mind of its own, and it's determined to make my life difficult. I'm starting to think it's a hardware issue, but I'm not sure.

I need help! Any suggestions would be greatly appreciated.

Asked by Wasim Abbas 1 day ago

Last reply by cor-el 1 day ago

what does Firefox 'Require device sign in to fill and manage passwords' do?

I want to use a fingerprint reader for login.gov and id.me but do not seem to be able to get my just added fingerprint reader to be usable by Firefox (129). It identifies… (read more)

I want to use a fingerprint reader for login.gov and id.me but do not seem to be able to get my just added fingerprint reader to be usable by Firefox (129). It identifies in hardware as a CS9711Fingprint. Anyone have any input about this?

Asked by Tlingzhon 1 day ago

Last reply by cor-el 1 day ago

Canon UK website problem

Since your last Firefox update I have no longer been able to access the Canon UK website. www.canon.co.uk returns the website menu but within a second it greys out and be… (read more)

Since your last Firefox update I have no longer been able to access the Canon UK website. www.canon.co.uk returns the website menu but within a second it greys out and becomes unusable. The same happens when I try to access any other Canon UK address. I'm running Win 10 on my PC and Win 11 on my Laptop. Both display the same problem. If I try to access the same sites via MS Edge I have no problems nor do I have problems accessing other sites on Firefox. I like using Firefox but do not wish to have two browsers open at the same time. Maybe I should change to Edge.....? Please help - Laurie Wright

Asked by helenalaurie 1 day ago

Last reply by thepillenwerfer 1 day ago

Unable to Connect to my Router (192.168.1.1)

I have a D-link 4G Router whose IP Address is 192.168.1.1 Its does not support https, only http. I am unable to configure it using Firefox, I have to use Chrome. Firefox… (read more)

I have a D-link 4G Router whose IP Address is 192.168.1.1 Its does not support https, only http.

I am unable to configure it using Firefox, I have to use Chrome. Firefox prevents me connecting to it because (a) It does not support https and, if I get round this issue (b) Firefox reports that the Router's security certificate is out of date

I can never get round (b), there are no options to override Security Certificate is out of date.

I can override the same issue if I use Chrome (but I would prefer to use Firefox)

It seems a bit over-authoritarian to me, to prevent me from logging into and configuring my own Router !!!! I believe Firefox should always provide a mechanism for the user to override these security issues.

Asked by Tony 1 day ago

Last reply by thepillenwerfer 1 day ago

Displaying content from Facebook.

I frequently want to include up to date Facebook content on a web page. For example For this I include the following for site https://claybusters.net/ <!DOCTYPE h… (read more)

I frequently want to include up to date Facebook content on a web page. For example For this I include the following for site https://claybusters.net/

<!DOCTYPE html>
<html lang="en">
  <head>
    <meta charset="UTF-8">
    <title>Home</title>
    <meta name="generator" content="Serif WebPlus X8 (16,0,4,32)">
    <meta name="viewport" content="width=960">
    <link rel="stylesheet" type="text/css" href="wpscripts/wpstyles.css">
  </head>
  <body style="height:1000px;background:#ffffff;">
    <div id="divMain" style="background:transparent;margin-left:auto;margin-right:auto;position:relative;width:960px;height:1000px;">
      <img alt="" src="wpimages/wpf149b297_06.png" style="position:absolute;left:16px;top:21px;width:409px;height:258px;">
      <div style="position:absolute;left:16px;top:279px;width:409px;height:537px;">
         <iframe src="https://www.facebook.com/plugins/likebox.php?href=https://www.facebook.com/claybusters&amp;width=357&amp;height=9
00&amp;header=false&amp;colorscheme=light&amp;show_border=true&amp;show_faces=false&amp;stream=true" class="OBJ-1" style="position:absolute;left:15px;top:0px;width:357px;height:400px;"></iframe>
      </div>
    </div>
  </body>
</html>

As per the screen dumps it works fine in Google Chrome but is blank in Firefox

Any Suggestions?

Regards, Alan Dansey alan@awdansey.co.uk 01767 310163

Asked by awdansey 1 day ago

Last reply by cor-el 1 day ago

FIREFOX UPDATE DISASTER

I had a Firefox update I believe last Friday 16th August. This resulted in a disastrous event whereby an error message displayed: error message 129. I finally managed to… (read more)

I had a Firefox update I believe last Friday 16th August. This resulted in a disastrous event whereby an error message displayed: error message 129. I finally managed to open a version of Firefox but I had lost all my bookmarks and open tabs. I also had to sign in to all existing websites which I had previously automatically had access to. The strange thing was that the version of Firefox that I had opened was from 2022 sometime because of the data that appeared. I am totally devastated by the loss of my bookmarks. :( What can you do to help?

Asked by bassettjohn 1 day ago

Last reply by TechHorse 1 day ago