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maybe i’m just unfamiliar with firefox but where’s my extension?

Sorry! 0 results found for ‘i’m on ios, i have firefox and i found an extension i want, i click download but see no download. I signed in several times but i just get the… (read more)

Sorry! 0 results found for ‘i’m on ios, i have firefox and i found an extension i want, i click download but see no download. I signed in several times but i just get the landing page.

Asked by Cairnsy 10 hours ago

Last reply by James 49 minutes ago

Yahoo Acnt #1 messeges being duplicated in Yahoo Acnt #2 in Thunderbird ONLY (possibly duplicate of https://support.mozilla.org/en-US/questions/1458591 )

Yahoo Acnt. #1 messages being duplicated in Yahoo Acnt. #2 in Thunderbird ONLY I have tested, and tested and tested. Checked settings EVERYWHERE. Delete and removed, rei… (read more)

Yahoo Acnt. #1 messages being duplicated in Yahoo Acnt. #2 in Thunderbird ONLY

I have tested, and tested and tested. Checked settings EVERYWHERE. Delete and removed, reinstalled, etc. etc. etc.

Additionally, Thunderbird will NOT retrieve inbox messages from YAHOO for account #2

I have DETAILED (including screen captures) the conditions in a document and made it available here.

https://drive.google.com/file/d/1tlEWDzOjYYm5MfIxesU8Ptt5Xy9ahpQ8/view?usp=sharing

NEED SOMEONE ABSOLUTELY BRILLIANT TO SOLVE THIS ONE !

Asked by Michael Williams 1 day ago

Last reply by david 1 day ago

Can not add an email account on mac mini os14.6.1 via Octimum.net as Suddenlink.net

I would like to connect to Suddenlink.net via Optimum.net. It does show up on Optimum.net account on web page. I have a screen shot of the constant results of my days o… (read more)

I would like to connect to Suddenlink.net via Optimum.net. It does show up on Optimum.net account on web page. I have a screen shot of the constant results of my days of efforts. I have two other connections via gmail.com and it works fine. I have people who are still using Suddenlink emails to me and I would like to see them on Thunderbird. Thanks for the fine software and any help with this. //... Joe

Asked by Joe Redd 1 day ago

Last reply by Roland Tanglao 1 hour ago

Metamask

I have used Fire Fox for years. Love it. recently I can no longer use because when you try to use metamask and connect hardware wallet (trezor) it does nothing. Metama… (read more)

I have used Fire Fox for years. Love it. recently I can no longer use because when you try to use metamask and connect hardware wallet (trezor) it does nothing. Metamask tech support says its on you guys. Please help I don't like using crome (using Mac Sonoma 14.6.1 and Mac OS Catalina 10.15.7) both do the same thing)

Open Fire Fox Click on Metamask extention Enter password Select "Connect a hardware wallet" Select "Trezor" Select "Continue" Nothing happens --dead

Asked by cgcryptowash 4 hours ago

Last reply by cor-el 2 hours ago

Firefox and www.bt.com

Hi folks Until about two or three days ago the www.bt.com website opened as usual, with first of all its cookie panel taking over the screen asking whether to accept coo… (read more)

Hi folks

Until about two or three days ago the www.bt.com website opened as usual, with first of all its cookie panel taking over the screen asking whether to accept cookies or manage cookies, and after handling that the site was perfectly usable.

As of two or three days now the cookie panel does not come up NOT AT ALL [but see also the last part of this message], and the screen is lightly-greyed-out. The screen scrolls but nothing at all is clickable.

However, in Chrome and Edge the site opens and works as expected.

The site also opens on the iPhone using both Safari and Firefox and works as expected.

It is just FF on my W10x64 Desktop where I have the unclickable lightly-greyed-out screen problem.

Perhaps something has chaged in FF, so I went into Settings-Privacy & Security- and then did the following:-

  • Went to Site Data then "Manage Exceptions then I specifically typed in and Allowed the www.bt.com website
  • Then went to Permissions and Block pop-up windows and in Exceptions I typed in and Allowed the www.bt.com website
  • Then cleared FF cache
  • Then reloaded FF

After all of this - no change; the www.bt.com screen is still in a lightly-greyed-out and unclickble, but still scrolls, however, after taking the above bulleted steps, the cookie panel now momentairily only flickers onto the screen and then disappears, and, sadly, the screen remains lightly-greyed-out and unusable.

Am I missing some sort of blocker for this website?

All other websites work on the Desktop PCs FF as expected. It is just this www.bt.com website that is the issue.

I have spent 30 mins with a BT Support Agent on the phone and we both agree that as Chrome, Edge and Safari are all fine it must be an issue with the Desktop version of FF.

Does anyone have any suggestions?

Thanks.

Asked by Derrick Ings 3 hours ago

Last reply by thepillenwerfer 2 hours ago

Rendering issues with Firefox on Linux

I have had this CPU for 8 months. I have had issues from day 1 with the stock Fedora install of Firefox where text is missing and some green and/or pink boxes appear wher… (read more)

I have had this CPU for 8 months. I have had issues from day 1 with the stock Fedora install of Firefox where text is missing and some green and/or pink boxes appear where the text boxes should be. This has happened with all versions up to 129.0.

This has only been happening with Firefox. Vscodium, (chrome based) Brave and every other Wayland application including foot and freecad render correctly. it is only firefox and only firefox with this GPU. If I run Firefox under qemu without eGL then the rendering is good. If I run it under qemu and enable the virtioGL driver I get the same issue.

I attach a sample of a screen shot that shows that was captured from the frame buffer. In the bottom left corner, you can see quite a few characters missing. This happens randomly and sometimes goes away when scrolling.

I have seen other issues that say that it is a hardware problem, but I am not convinced. This happened with mesa-24.2.0. Find the glewinfo attached below: (Glewinfo log is very long, uploaded to Pastebin for better viewing) https://pastebin.com/raw/1NMnAjmc

Asked by tyzyrp+aper34o1djrfc 6 days ago

Last reply by cor-el 3 hours ago

sky broadband broke firefox

recently switched to sky broadband, now half my web comics and other sites get 401d. some stupid interaction with their webshield rubbish seems to be the cause as it pops… (read more)

recently switched to sky broadband, now half my web comics and other sites get 401d. some stupid interaction with their webshield rubbish seems to be the cause as it pops up occasionally. thing is, edge and brave have no such issue, and the trouble shooting guide for firefox not loading pages doesnt resolve the issue. restore firefox has partial effect until next time i restart my computer. but resetting my addons every time i sit down would be rediculous.

im guessing there is something in the dragons nest i need to toggle. im rather comfortable with how i use the tab sidebar and speed dial pins to be very eagre to switch browser.

Asked by Jason White 4 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

cannot receive email

Nyc.rr.com cannot send email I can receive email. Everything seems to be set correctly as you can see in the screenshot. Please help. This is a new pc that I am tryi… (read more)

Nyc.rr.com cannot send email I can receive email. Everything seems to be set correctly as you can see in the screenshot. Please help. This is a new pc that I am trying to setup. Thank You

Asked by G Nash 21 hours ago

Last reply by sfhowes 3 hours ago

v128.1.0esr is very slow to process OPEN or MOVE emails within or from INBOX

The latest rev is VERY slow (several seconds) compared to prior revs to process email changes within INBOX (OPEN, MOVE, DELETE, etc.) Something new is going on interna… (read more)

The latest rev is VERY slow (several seconds) compared to prior revs to process email changes within INBOX (OPEN, MOVE, DELETE, etc.)

Something new is going on internally to the program while the hour-glass appears for a few seconds more than before (I did not change any settings w/ latest upgrades).

Asked by steve f 5 days ago

Last reply by christ1 3 hours ago

the error message indicates that the platform version 125.0.1 is not compatible with Firefox version 129.0.

I have done reinstalled Firefox i also tried to download version 129.0 but neither solved my problem pls help me as soon as possible pls i am having a delay on working in… (read more)

I have done reinstalled Firefox i also tried to download version 129.0 but neither solved my problem pls help me as soon as possible pls i am having a delay on working in my project I have tried all my best pls help

Asked by zayed 7 hours ago

Last reply by cor-el 4 hours ago

Maximum Capacity?

I have got many thousands of emails. From time to time my inbox gets full enough for a warning sign to come up - so I have a clean up by deleting and/or saving to a folde… (read more)

I have got many thousands of emails. From time to time my inbox gets full enough for a warning sign to come up - so I have a clean up by deleting and/or saving to a folder within "local folders" and I regularly clean out my deleted folders and recompact.

However in the last few days I have been getting a warning tab come up saying "75% full" fairly randomly - in other words it seems to be independent of whatever folder is active at the time.

Does Thunderbird have a maximum capacity including all local folders? There are many emails (including attachments, of course) which I do not want to delete whether for archive or for nostalgic reasons.

If there is a maximum overall capacity is there any way of "exporting" folders of emails with their attachments to free up space for the program but leaving me able to invoke these emails should the need or occasion arise?

Asked by Sarek 6 hours ago

Last reply by david 6 hours ago

Search buttons no longer open website automatically

Currently on the latest version. Either this version or a version before seems to have broken a functionality that's been there for years. With the search bar, you can ha… (read more)

Currently on the latest version. Either this version or a version before seems to have broken a functionality that's been there for years. With the search bar, you can have it empty, and select a search option, say, Youtube, and it'll open up YouTube. If you have a search term in the search window, obviously it'll open youtube in the search page with those search terms. I've used this for years and years to quickly go to pages such as YouTube, Amazon, etc, without having to have a separate bookmark.

Now, if you have the search bar empty and click on YouTube, or Amazon, or any other installed search option, it doesn't default open that page. It only opens when you have something typed into this.

Idk if this is a "feature update" or bug, but it's worked the same way for years, and now no longer does.

Asked by drummerdude152002 21 hours ago

Last reply by TechHorse 18 hours ago

Display of Google Sheets fails

Version 128.0.3 (64-bit) What’s new Mozilla Firefox for Linux Mint When I visit a page which contains a Google Doc spreadsheet or try to open a Google Spreadsheet the pa… (read more)

Version 128.0.3 (64-bit) What’s new Mozilla Firefox for Linux Mint

When I visit a page which contains a Google Doc spreadsheet or try to open a Google Spreadsheet the page often fails to render properly and what I see is my desktop background instead of the Google doc element or Google doc sheet. Please see attached. This has been happening for ages and I resorted back to Chrome for such pages but now I'd like to see if it can be resolved.

Asked by GusGF 3 days ago

Last reply by jonzn4SUSE 19 hours ago

Logins and Passwords Don't Display in about:logins

Everything was fine, then one recent day - BAM - my logins and passwords are gone. The profile is otherwise fine, everything is as expected. Logins.json (243K) is fine,… (read more)

Everything was fine, then one recent day - BAM - my logins and passwords are gone.

The profile is otherwise fine, everything is as expected. Logins.json (243K) is fine, all the logins (last id is 459) are there, they just don't show up in about:logins (except for new ones I added since the disappearance).

When opening about:logins, browser console reports:

LoginManager: Getting a list of all logins asynchronously. LoginManager.sys.mjs:395:14 Login storage: Returning 447 logins for specified origin with options [object Object] storage-json.sys.mjs:704:10 Login crypto: Failed to decrypt cipher text of length 92 with error NS_ERROR_FAILURE. crypto-SDR.sys.mjs:179:12 NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.sys.mjs:197

   decrypt resource://gre/modules/crypto-SDR.sys.mjs:197
   decryptLogins resource://gre/modules/storage-json.sys.mjs:966
   map self-hosted:175
   #decryptLogins resource://gre/modules/storage-json.sys.mjs:948
   InterpretGeneratorResume self-hosted:1412
   AsyncFunctionNext self-hosted:799

Login storage: Could not decrypt login: {c97cc68e-9bf9-4af9-a7f6-e9248bf590ee}. storage-json.sys.mjs:972:20 ... etc for each subsequent login

How can I get my logins and passwords back?

Thank you, eljay

Asked by eljay69 1 day ago

Last reply by cor-el 21 hours ago

I'm at my wits end with Firefox!

t's been a nightmare. My Firefox keeps crashing, and it's driving me crazy! I can be in the middle of something important, like researching for a project or catching up o… (read more)

t's been a nightmare. My Firefox keeps crashing, and it's driving me crazy! I can be in the middle of something important, like researching for a project or catching up on my https://dpforboys.com/ favorite shows, and suddenly, bam, it's closed. No error message, just gone.

I've tried everything I can think of:

Reinstalled Firefox multiple times Cleared cache and cookies Disabled extensions one by one Updated my graphics drivers Checked for malware Nothing seems to work. It's like Firefox has a mind of its own, and it's determined to make my life difficult. I'm starting to think it's a hardware issue, but I'm not sure.

I need help! Any suggestions would be greatly appreciated.

Asked by Wasim Abbas 1 day ago

Last reply by cor-el 1 day ago

Thunderbird not displaying email correctly

I am using Mac OS Ventura 13.6.9. I have been a Thunderbird user for many years. Since this last update, I have started having issues where not all emails are displayin… (read more)

I am using Mac OS Ventura 13.6.9. I have been a Thunderbird user for many years. Since this last update, I have started having issues where not all emails are displaying. Seems like most recent emails open correctly, but when I get to emails that are a day or 2 old, I get the the following banner across the top of the screen when the email opens, but can't open the remainder of the email.


=_Part_7925053_1257452459.1527904489697--

I have attached a screenshot to show what I am seeing.

I am using gmail and I can access the emails in gmail, but not in Thunderbird. What is the fix for this?

Thanks

Laura

Asked by Laura Ross-Dedloff 1 day ago

Last reply by James B 1 day ago

E-mail headers show but not the body of the e-mail

A few times now I've had a batch of incoming e-mails where the date, sender, header information are all there but the body of the e-mail shows: FXCG9w89iTyF8D70T5uihi9D i… (read more)

A few times now I've had a batch of incoming e-mails where the date, sender, header information are all there but the body of the e-mail shows: FXCG9w89iTyF8D70T5uihi9D instead of the message. I don't know what this means or why it happens. Can you explain and help me find a solution?

Asked by ballers 4 days ago

Last reply by christ1 1 day ago

130.0b1 (64-bit) Release notes - PDFViewer.JS NOT WORKING

PDF Viewer just loads a white screen on the 130.0b1 (64-bit) build, I have to manually save the pdfs and open them with another program. I have restarted TB several time… (read more)

PDF Viewer just loads a white screen on the 130.0b1 (64-bit) build, I have to manually save the pdfs and open them with another program.

I have restarted TB several times, restarted the computer, checked for any and all malicous firmware and still its not working

Asked by martin416 1 day ago

Last reply by Agent virtuel 1 day ago

Thunderbird does not display message content or displays strange characters

Do you know, why Thunderbird does not display message content or displays strange characters? We only have this problem on one computer. On the other everything is OK. … (read more)

Do you know, why Thunderbird does not display message content or displays strange characters? We only have this problem on one computer. On the other everything is OK.

Asked by jagielski 1 day ago

Last reply by Toad-Hall 1 day ago

hard drive failure cannot load Thunderbird

I had a hard drive failure and cannot load Thunderbird on the failed drive, therefore I cannot find my profile. I can see and read all the files on the drive, is my Profi… (read more)

I had a hard drive failure and cannot load Thunderbird on the failed drive, therefore I cannot find my profile. I can see and read all the files on the drive, is my Profile in there somewhere, there is no "Users" directory

Asked by Alistair Moodie 2 days ago

Last reply by david 1 day ago