All Products Community Forum

I use Mozilla for incoming mail, but cannot get it to send mail out. I get an error message to check my SMTP settings, which I have done repeatedly, and it doesn't fix the problem. I use those same settings to send my mail OUT with webmail (which is inconvenient to have to switch all the time), so I know the settings are correct. Can you help me understand why my outgoing mail won't work even when I verify that the settings are correct.

I finally figured out what was causing the problem from this, old question.

https://support.mozilla.org/en-US/questions/1411081

I have filters set to auto-forward mail to another email account. Apparently when you have a forwarding filter, it does not add those messages to the outbox.

I want to sequester Address Bar Function in the main address area for web address or native locations, from search function contained inside of the window, the search should be only a web search, but I think that part is covered in standard settings, so address. Thanks Much

I have about a dozen accounts set up on my laptop. I want to have the same accounts on this desktop system. I am loathe to do so by using the standard Tools > Account Setup process because every time I have done so in the past several months, I've had validation problems with the email servers at the ISPs. I've had to change every password to create baseline values before TB could add them even though I had valid passwords copied from a password vault program.

Is there a way to just copy or transfer the data from the laptop to this desktop? I have a couple of the accounts set up here but would like to bring the others over without having to go through the setup steps.

and I immediately began scrambling to get it back. I found this somewhere: "Don't Delete Files" is the preferred option because it saves the old profile's folder and allows you to recover the files to a new profile. So that gave me hope because that's what I had clicked (unfortunately, it was right before I saw the cancel button over on the right). That's what I get for being in a hurry I guess.

Anyhow, after 4 days of reading support forums and tons of trial and error, I'm no closer to restoring that profile than when I first started (although I've learned a lot about what does NOT work).

Btw, both my profiles have always been set up as POP3 at Gmail, although if I ever get this current problem sorted out I'll be shopping for a different POP3 provider. But that's another story.

I know how to create a new profile with Profile Manager. And I found the Profiles folders under both Thunderbird folder as well as ThunderbirdOLD folder. Have I been on the right track so far?

In the Thunderbird/Profiles folder, I don't see a folder with the deleted profile name (except the new ones (duds) I've since created ). On the other hand, I don't see the name of the profile that I did NOT delete either, but somehow it seems to be working just fine. Maybe it's the ".default" folder or ".default-release" folder? I've only ever had two profiles and I may have created the non-deleted profile first, so did that one end up being named .default? -shrug- I have no clue.

Anyhow, in the ThunderbirdOLD/Profiles folder, I also see ".default" as well as ".default-release" folders too. But in addition, I'm seeing a ".deletedprofile" named folder. So that's where I originally thought my several dozen email folders with several thousand emails and Address Book etc are hiding. But I've copied all the above mentioned folders into the several new Profiles I've created, on a trial and error basis but so far..... no luck. All I get when I open one is the new set up screen to set up a new pop3 account.... which I can do, but that's just starting from scratch without any of my saved data. I'm running out of ideas.

Where am I going wrong?

Hello, I recently replaced my old PC with new desktop running WIN 11. Although I am able to receive Outlook email. However, when I attempt to send mail from my Outlook address I receive an error message: "Unable to authenticate Outgoing server smtp.office365.com..." The smtp settings are attached. Firewall - Windows firewall Antivirus - MS Defender Antivirus OS - Win 11 v 23H2 Thunderbird - 129.0.1

Thanks, Richard

I know it may sound a bit strange, but I would like to know WHY an extension is not allowed in a private window, so I might understand the reason why I'm not able to diagnose an issue I'm having with fucking amazon who has their cart all over the place for a misconfiguration in firefox that either I did or an extension is causing, however I'm unable to figure out which because I can't enable extensions in private windows, where the issue does not happen, so I'm not able to reproduce and isolate the problem. Specifically, this article: https://support.mozilla.org/en-US/kb/extensions-private-browsing Plus, I was kinda expecting I could run STG in private too, since it offer such nice and rich grouping and memory management features vanilla FF does not (PS: please take inspiration and bake it inside!!) Thanks in advance.

I just started getting this error:

Secure Connection Failed An error occurred during a connection to www.newsmax.com.

I cannot find how to make this stop. I will get emails from Newsmax about articles and if there is something I want to read I click on the link in the email. I never had a problem with Firefox not opening the link. This just started and I can not get the link to open. I have Newsmax set up as a home setting. However, after I got the Secure Connection Failed error, I could not open the Newsmax web page even if I typed in www.newsmax.com. I am about to uninstall Firefox and use another browser. Can you please tell me how to fix this?

This has been going on for way to long.

Why can't I copy on so many web pages any more. I understand that SOME web pages are set up to not let you do so but that isn't very many. And, yes - I have followed the instructions and have the box in my setting checked.

I use to not have a problem coping from Google search but run into this problem more and more often.

If I go to EDGE I can copy without a problem.

And along these same lines, I have many etrade pages that will not load - no problem with same pages using EDGE.

I have used FF for years and years - I like it but it is getting to where if I have to keep going over to EDGE why not just use it to start with?

Take care - jb

I need the information so that I can stay signed in permanently. In other words, not entering my password every time I use Roboform.

I've had the program for many years. I had to reinstall it.

Please help.

Jeanne Exworthy Receipt for Order 2305091202 Dated 5/09/23.

Strangely, I can't figure out how to add to someone else's post if it doesn't already have replies so I'm having to start my own thread. Anyway...

Thunderbird on my system is 32-bit on 32-bit Windows and a day or two ago it updated itself to version 115.10.1. Since then it's been slow at sending emails, receiving emails, applying filters and pretty much everything else. Is this being worked on? I saw a couple of similar reports from other people here but like I said, I can't add a reply to them.

And if it's not known about or being worked on, is there some way I can roll back an update?

If I configure DoH in Windows 11, Firefox is unable to make any name lookups.

Originally I had DoH configured in Firefox, I wanted to use a Custom provider so I entered the details, and this worked initially.

I then configured the Windows 11 OS itself with the DoH custom provider, and this also worked in other apps, I could also use nslookup to successfully perform name lookups.

However, after configuring DoH in the OS, when I returned to Firefox, I could no longer access any websites. If I reconfigured Firefox to use CloudFlare or NextDNS with DoH, they also would not work. If I disabled DoH in Firefox and used regular DNS, Firefox was still incapable of performing any name lookups and accessing any websites. Only when disabling DoH in the OS did Firefox begin working normally again. I re-enabled my custom DoH in Firefox and it works as long as I do not enable DoH at the OS level.

Is this a bug?

Firefox 129.0.1 (64-bit)

I changed pwd for my firefox acc 2-3 month ago and after it I was logged in only on my laptop. One week ago I changed OS on my laptop and forgot that while U changed pwd U also logged off from all devices. So I cant reach my acc from my 2nd laptop and my phone cause I don't remember pwd. I only remember pwd what was before that one. So I restore it. And now I haven't my pwds, bookmarks, extensions etc. What I can do now? Can I restore all this things?