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and I immediately began scrambling to get it back. I found this somewhere: "Don't Delete Files" is the preferred option because it saves the old profile's folder and allows you to recover the files to a new profile. So that gave me hope because that's what I had clicked (unfortunately, it was right before I saw the cancel button over on the right). That's what I get for being in a hurry I guess.

Anyhow, after 4 days of reading support forums and tons of trial and error, I'm no closer to restoring that profile than when I first started (although I've learned a lot about what does NOT work).

Btw, both my profiles have always been set up as POP3 at Gmail, although if I ever get this current problem sorted out I'll be shopping for a different POP3 provider. But that's another story.

I know how to create a new profile with Profile Manager. And I found the Profiles folders under both Thunderbird folder as well as ThunderbirdOLD folder. Have I been on the right track so far?

In the Thunderbird/Profiles folder, I don't see a folder with the deleted profile name (except the new ones (duds) I've since created ). On the other hand, I don't see the name of the profile that I did NOT delete either, but somehow it seems to be working just fine. Maybe it's the ".default" folder or ".default-release" folder? I've only ever had two profiles and I may have created the non-deleted profile first, so did that one end up being named .default? -shrug- I have no clue.

Anyhow, in the ThunderbirdOLD/Profiles folder, I also see ".default" as well as ".default-release" folders too. But in addition, I'm seeing a ".deletedprofile" named folder. So that's where I originally thought my several dozen email folders with several thousand emails and Address Book etc are hiding. But I've copied all the above mentioned folders into the several new Profiles I've created, on a trial and error basis but so far..... no luck. All I get when I open one is the new set up screen to set up a new pop3 account.... which I can do, but that's just starting from scratch without any of my saved data. I'm running out of ideas.

Where am I going wrong?

I'm on Thunderbird Nebula 128.1.0esr 64-bit. I use IMAP and I have multiple accounts in my Thunderbird configuration. I have Google Workspace for our business which I can received and read email by IMAP, but I cannot send. I also have a personal Gmail account and that can send and receive.

Yesterday Google experienced a global outage and as best I can tell it has somehow screwed up the OAuth2 Session / Tokens for some Thunderbird clients. Over on Reddit there are other users reporting the issue and it appears to be a bigger issue on Workspace accounts. It does not affect the entire Workspace domain. In our business, I have other users who are on Thunderbird and can still send/receive email on the same Workspace hosted domain that I am having issues with.

I have gone into Settings > Privacy & Security > Saved Passwords and removed the entries for the account that I'm having problems with. That did cause Thunderbird to spawn the browser window to Google to carry through with OAuth2 token approval. That got me back into receiving email, but I still can't send via SMTP.

When trying to send I get the following dialog, but clicking Enter New Password just does nothing and the Dialog just reloads again. I attempted to add a new SMTP Server in Thunderbird, but that never prompts a new OAuth2 dialog for that new server and same Dialog box appears.

After last update, when I open the bookmark sidebar (CTRL+B) and change its size (width), and then close Firefox, sidebar's width change to previous size.

How to fix it?

When I check "Check spelling as you type" and choose size of fonts and then close my browser it doesn't remember the settings chosen, IE, when I open it again, go to settings the "check spelling as you type" isn't checked and the size of the fonts shows earlier setting

I have noticed that on certain websites which have site search boxes on their webpages (e.g. reddit, tvtropes), if I click in the box to type a search term, it will display about five suggestions which I have searched in the long-distant past in some context which I no longer recall. I generally would prefer suggestions not to show up in the first place, and I don't know why these specific terms are the specific ones which show up. Since this issue happens with site-specific search engines, rather than the search engine associated with the address bar, I'm unsure how to delete these suggestions. I normally browse in private windows, and on the rare occasion that I don't, I usually delete my history, and am unsure how the suggestions came to persist, and to persist only in the context I describe? If anyone can help, I'd be thankful.

I went away and when I returned to my computer Firefox was closed. I opened it and it was like a clean install on a new computer, nothing there except the defaults. The version is 129.0. I do not remember what the version was before this occurred. Was it an automatic update from Microsoft Store? Are my bookmarks and extensions recoverable?

I was prompted by my phone to review Firefox, and on a whim wrote "Slightly annoying how it'll sometimes just refuse to load a page, at least on my old phone, but still my favorite browser" I received a "developer response" requesting that I ask a question in here to investigate further. Issue is, I just got a new phone, so the bug might not occur on this new one - it's not something that happens all that often, but it's my impression that it's something that'll happen if the Firefox app has laid dormant in the background of my phone for a long time and I tab back into it. It was always fixed with a quick restart. My old phone was a Samsung Galaxy S20 FE 5G, if that matters. Again, it *might* occur on this phone too, it just hasn't yet, I just can't say for sure, as it's not something that happens all that often, but still often enough to be a little annoying. I can't reproduce it on my old phone because every single pixel in the screen is dead, hence the new phone. So there's no way I could test it.

Please look into fixing this problem. What is the purpose of the web search bar in the middle of the screen if it cannot be used? There is a setting that allows it to be there but nothing that can make it a default search bar. The address/search bar up top is always the default no matter what I've tried. It's nerve wracking to see something there you can't use. If there is something I can do to fix this please let me know.

hi - i installed the latest apple update on my m3 air on 8/8. I use Google Meet for meetings/video calls. Post the update, Firefox, starts Google Meet but when I go to join a meeting, it crashes. If i click to restore the tab, I go in a circular look -> google meet page, see the camera -> click on join -> crash etc.

I have cleared the cache, reinstalled Firefox and still get the exact same issue.

I have Firefox 129 installed and IOS 14.6.1 (23G93) with 16GB of RAM

In order to use Google Meet now I have to use Safari which works just fine.

Any help please.

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have a m3 air macbook with macOS.

I am trying to submit a new Add-on, Firefox requires to add 2 factor authentication, and when I am trying to do that and enter code it tells me that is wrong even I am sure it is right. I tried many times with many auth app on my phone Hope to solve that to submit my Add-on

A lot of my bookmarks are just global icon signs when I click them, nothing happens, some that are proper icon signs, will list take me to any random site, tried restoring and restarting, to no avail ,this is a long standing issue, affecting both bookmark toolbar and other bookmarks. Even tried reinstalling Firefox, the issue still stands Firefox is otherwise perfect, I've now run out of ideas, any help would be appreciated from Patrick

Windows 10, Thunderbird 128.1.0esr (64-bit)

I lost an SSD, from which most data was recovered in some form or another. The original profile is recovered, and original files of type .mozmsgs, .sbd, .msf, plus others, matching original local folder structure. Files in the folder types have the structure as if you looked at individuals in the Thunder profile dir on a working copy of Thunderbird.. something like this header:

From - Wed Nov 28 09:22:03 2018 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Return-Path: <southwestairlines@luv.southwest.com> Delivered-To: dave.vandenberg@comcast.net Received: from dovdir1-poa-06o.email.comcast.net ([69.252.207.4])

My current Thunderbird will not open these files, nor is there an option to import, unless I want to import the entire profile, which I am reluctant to do at this stage. If this action appended to or added to my current Thunderbird, I think I could be ok with that.

Any thoughts would be appreciated.

I'm getting a message the following message each time I try to send an email:

"Sending of the message Failed.

Unable to authenticate to Outgoing server (SMTP) smtp.googlemail.com. Please check the password and verify the "Authentication method" in Account Settings | Outgoing server (SMTP)'.

Under SMTP Server I see the following: Description:Google Mail Server Name: smtp.googlemail.com Port: 465 Connection security: SSL/TLS Authentication method: OAuth2

How can I get my outgoing email working again? It worked yesterday. Thanks, Carla

I did a refresh in order to get Firefox 129 to speed up and lost a short cut or icon that would display my favorites in a column on left side of page and stay open until I closed them. This was extremely helpful if you have a list of sites you visit every day. The icon for this was an open book.

To try and rectify thunderbird not sending email to my outlook.com I have deleted the acount in thunderbird twice and reset it up each time. The problem is the IMPAP e-mail download works fine but sending e-mail either stays stuck on sending, times out or I get not authenticated on SMTP server. My send set up is :- Port 587 Server name: smtp.office365.com Connection Security: STARTTLS Authentication Method: OAuth2 User name: This is my outlook e-mail address ie name@outook.com I confirmed the message originating from Outlook asking to confirm access by Thunderbird. My Thunderbird is up to date with latest version. Any Ideas? Thanks! By the way, Thunderbird works fine with my GMail account for both IMAP and Sending mail - I deleted my gmail account in Thunderbird and re-istalled it - all reinstalled work fine but not so with sending e-mails to my outlook account.

Thanks Much.

TB has been working well for a long time - but it seems since updating to v128.1.0esr I can no longer send emails from my Gmail accounts. I can send emails with my Yahoo email account however. So the issue is specific to Gmail. Incoming mail works - only sending emails is the issue (SMTP).

I've attached files of the outgoing warning messages and TB SMTP settings. FYI - I have three Gmail accounts and one Yahoo account. When I press the "Enter New Password" button in the "Login to account Gmail Account failed" dialog box, nothing happens - the screen quickly blinks.

What's interesting, is the failed email is saved in the Drafts folder with Gmail online. In other words, if I login to Gmail via a web browser, the message is saved in the Drafts folder and I can send it from the web browser Gmail account - but not from TB. Any help would be appreciated. I did make $$ Donation to TB awhile back.