Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when i open a new tab, I get this in the address bar http://search.snap.do/, help? already changed internet options home page but this still appears?

  • 1 reply
  • 24 have this problem
  • 3 views
  • Last reply by cor-el

scottnpa
scottnpa
more options

when firefox opens at first homepage is blank, but when new tabs open i get http://search.snap.do/ in my address bar, i deleted this program already but still here, explorer browser ok stillno issue with this

when firefox opens at first homepage is blank, but when new tabs open i get http://search.snap.do/ in my address bar, i deleted this program already but still here, explorer browser ok stillno issue with this

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to reset prefs on the about:config page that refer to snap.do.

  • Open the about:config page via the location bar and do a search for snap.do via the Search bar at the top of the about:config page.
  • Reset all TEXT related prefs that appear bold (user set) via the right-click context menu to their default values.

If you do not keep changes after a restart then see: