Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

For some reason all of my ad ons and plug ins have to be reinstalled every time I restart firefox. I don't know how or why they keep getting disabled or uninstalled. Help?

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by user633449

angrydoll
angrydoll
more options

My downloaded toolbars and ad ons have to be "reinstalled" every single time I restart. I have no idea why this is happening.

My downloaded toolbars and ad ons have to be "reinstalled" every single time I restart. I have no idea why this is happening.

All Replies (1)

user633449
user633449
more options

Try reading Preferences are not saved, specifically the "Resetting preferences file" section.