Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to stop "would you like to help improve FF" popup?

  • 9 replies
  • 25 have this problem
  • 1 view
  • Last reply by jwsadler

more options

I am trying to run automated tests (Selenium) of out web application, and every time it opens a FF window it gets blocked by a popup saying "Would you like to help improve Mozilla FF etc)". I have tried clicking No and restarting FF, and also un-checking Submit Performance Data in Options. Please let me know what I need to do, as I can't continue with the task I'm meant to be doing until I can fix this! Thanks...

I am trying to run automated tests (Selenium) of out web application, and every time it opens a FF window it gets blocked by a popup saying "Would you like to help improve Mozilla FF etc)". I have tried clicking No and restarting FF, and also un-checking Submit Performance Data in Options. Please let me know what I need to do, as I can't continue with the task I'm meant to be doing until I can fix this! Thanks...

Chosen solution

I tried to set toolkit.telemetry.prompted to true, but still it is asking every time while opening a browser window from selenium.

Read this answer in context 👍 0

All Replies (9)

more options

You can set the Boolean pref toolkit.telemetry.prompted to true on the about:config page or use the file user.js to initialize that pref to true.

more options

Thanks, I'll try that on Monday and let you know.:-) - Chris

more options

You're welcome

more options

Chosen Solution

I tried to set toolkit.telemetry.prompted to true, but still it is asking every time while opening a browser window from selenium.

more options

If selenium doesn't use that profile, but creates a new profile or initialize that profile in another way then it won't work.

Is that pref still set?

If a new profile is created then try to initialize that pref via a user.js file in the default template folder "\defaults\profile" (you need to create that folder in the Firefox program folder).


user_pref("toolkit.telemetry.prompted", true);
more options

Try this: create a file called user.js in your profile with the following 3 lines:

user_pref("toolkit.telemetry.enabled", false); user_pref("toolkit.telemetry.prompted", 2); user_pref("toolkit.telemetry.rejected", true);

https://support.mozilla.com/en-US/questions/898549

more options

The prefs as posted by davidtse916 apply to Firefox 9+ versions and not Firefox 7/8 where toolkit.telemetry.prompted is a Boolean pref.

more options

FWIW, profile creation with toolkit.telemetry.prompted has been added in newer versions of selenium (not sure exactly, some version after 2.3).

https://groups.google.com/forum/#!topic/selenium-developer-activity/S8koNK8QgUU

more options

Hi,

I have this issue when running Selenium tests via .Net - every time the browser starts I am prompted and the tests do not run. Do you have a fix for this? I am running against version 2.14.

The above link is a little confusing - is this something that I can apply locally?

Modified by jwsadler