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Cant open FF after downloading latest Roboform v. 7.5.1

  • 6 replies
  • 9 have this problem
  • 13 views
  • Last reply by Tim

IansOne
IansOne
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Have been using FF v.6 with Roboform; updated to FF v 7.0.1 and RF would not run till they released a new version to run on FF v.7. This has happened and now I cant open FF. Roboform says delete their plug-in ..... but I cant open FF !!!! Where to from Here???

Have been using FF v.6 with Roboform; updated to FF v 7.0.1 and RF would not run till they released a new version to run on FF v.7. This has happened and now I cant open FF. Roboform says delete their plug-in ..... but I cant open FF !!!! Where to from Here???

Chosen solution

Glad it worked out!

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All Replies (6)

Tim
Tim
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Can you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

IansOne
IansOne Question owner
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Still cant open FF from my Programs folder holding down shift to get to safe mode

IansOne
IansOne Question owner
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PS I have to use IE to reply !!!!! Thats a bit rough !!!! IansOne

Tim
Tim
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Do you get any type of message? Does firefox.exe or plugin-container.exe appear in the Task manager?

IansOne
IansOne Question owner
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No message as I could not open FF any way ..... BUT I have had a message from RF who have advised me that the have released another new aversion v.7.5.2 which has fixed my problem and FF now opens..... at last

Note: FF must have been opening in the background but not showing on screen!!!! This was discovered when I tried to install the new RF update ... but it did not show in the Task Manager!!

Thanks fmdeveloper

Tim
Tim
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Chosen Solution

Glad it worked out!