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Menus are disapearing when using firefox 5

  • 2 replies
  • 8 have this problem
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  • Last reply by kpjthomas

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When running Firefox 5.0 drop down menus fail/fade in and out on my secondary monitor only. A menu outline is visible but details do not show & access to content is not available. Suggestions?

When running Firefox 5.0 drop down menus fail/fade in and out on my secondary monitor only. A menu outline is visible but details do not show & access to content is not available. Suggestions?

Modified by kpjthomas

All Replies (2)

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go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. You can enable the Add-ons later. Check and tell if its working.

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Thank you so much for replying so fast! I have actually found the problem however. :)

Go(went)To: Tools -> Options -> Advanced -> General -> UNCHECK 'use hardware acceleration when available'

Keeping my fingers crossed! Thanks again for your help. :)