Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have already asked my question twice

more options

on the computer with this firefox problem before I downloaded firefox 4 I removed firefox from my computer using my windows XP control panel,

on the computer with this firefox problem before I downloaded firefox 4 I removed firefox from my computer using my windows XP control panel,

All Replies (1)

more options

Your original question is here - locking this thread.
https://support.mozilla.com/en-US/questions/819958?s=&as=s