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Firefox 4.0 will not recognize HP Simplepass identity Protection

  • 1 reply
  • 8 have this problem
  • 17 views
  • Last reply by TonyE

maskill
maskill
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I have HP Simplepass Identity Protection (fingerprint password) but when I upgraded to firefox 4.0 it will not recognize it. This is what I get every time I try to use my fingerprint password :

"Firefox doesn't know how to open this address, because the protocol (dpql) isn't associated with any program." I use windows 7

I have HP Simplepass Identity Protection (fingerprint password) but when I upgraded to firefox 4.0 it will not recognize it. This is what I get every time I try to use my fingerprint password : "Firefox doesn't know how to open this address, because the protocol (dpql) isn't associated with any program." I use windows 7

All Replies (1)

TonyE
TonyE
  • Moderator
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The company that make the bioscanner for HP have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388