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I have Java enabled in options -content but Microsoft help and community sites do not recognize this

  • 2 replies
  • 1 has this problem
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  • Last reply by ardj

ardj
ardj
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when I try to search Microsoft Help and click on a link, I get redirected to a page which tells me that my browser cannot accept stuff and I need to turn on Java. But under firefox - tools - options - content the box for Enable Java has a tick in it

when I try to search Microsoft Help and click on a link, I get redirected to a page which tells me that my browser cannot accept stuff and I need to turn on Java. But under firefox - tools - options - content the box for Enable Java has a tick in it

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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That isn't for Java, that preference is for JavaScript.

Type about:plugins in the address bar and hit Enter.
Does Java appear in that window?

You can also look in Tools > Addons > Plugins and see if Java is listed there AND see if it is enabled.

Modified by the-edmeister

ardj
ardj Question owner
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Many thanks - under Tools - Addons - Plugins, I have Java SE 6 U23 6.0.230.5 Sorry, I quoted the Options - Content bit because that was what the Microsoft page told me to check.

thanks again, andrew