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black stripe among toolbars

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  • 2 have this problem
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  • Last reply by cor-el

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There is an empty black stripe above my Google toolbar. Why? How do I get rid of it?

There is an empty black stripe above my Google toolbar. Why? How do I get rid of it?

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Issues with a black (empty) toolbar can be caused by a plugin or an extension that is not compatible with Firefox 3.6 and isn't working properly anymore.

A toolbar like the "ZoneAlarm Spy Blocker Plugin Stub for 32-bit Windows" and other toolbars like "Ask.com" or "My Web Search" can cause this issue.

See http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins

See also View > Toolbars