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How do I stop www.ask.com from opening when I start foxfire

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  • 26 have this problem
  • 8 views
  • Last reply by TXGuy

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I get www.ask.com and second I get my homepage

This happened

Every time Firefox opened

== on the first opening

I get www.ask.com and second I get my homepage == This happened == Every time Firefox opened == on the first opening

Chosen solution

Step 1. You can check if you have any of these from "Fun Web Products" installed: Control Panel > Add or Remove Programs: Ask.com Bar,My Search Bar,MyWay Speed Bar,My Web Search Bar,Fun Web Products Easy Installer See: http://www.safer-networking.com/removemywebsearch.php PC Hell: My Web Search Removal Instructions http://helpint.mywebsearch.com/intlinfo/help/toolhelp.jhtml#q3

Step 2. You may need to change a preference to reset your default URL/location bar search provider: -Enter about:config in the address/URL bar and press the Enter key -If you see a warning, accept it (Promise that you will be careful) -Filter = keyword.url -Below the Filter, right-click on keyword.URL and choose "Reset" -Restart Firefox (File > Restart Firefox) See: http://kb.mozillazine.org/Keyword.url

Step 3. You may need to reset your homepage. Firefox can open multiple home pages. Home pages are separated by the "|" symbol. See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page

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Chosen Solution

Step 1. You can check if you have any of these from "Fun Web Products" installed: Control Panel > Add or Remove Programs: Ask.com Bar,My Search Bar,MyWay Speed Bar,My Web Search Bar,Fun Web Products Easy Installer See: http://www.safer-networking.com/removemywebsearch.php PC Hell: My Web Search Removal Instructions http://helpint.mywebsearch.com/intlinfo/help/toolhelp.jhtml#q3

Step 2. You may need to change a preference to reset your default URL/location bar search provider: -Enter about:config in the address/URL bar and press the Enter key -If you see a warning, accept it (Promise that you will be careful) -Filter = keyword.url -Below the Filter, right-click on keyword.URL and choose "Reset" -Restart Firefox (File > Restart Firefox) See: http://kb.mozillazine.org/Keyword.url

Step 3. You may need to reset your homepage. Firefox can open multiple home pages. Home pages are separated by the "|" symbol. See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page