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Firefox starts in troubleshooting mode. Add-ons are disabled. Already did refresh. [Ubuntu 22.04 Linux]

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  • Last reply by FredMcD

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Firefox is stuck in troubleshooting mode with add-ons disabled. I did refresh firefox and it closes and never starts again.

Firefox is stuck in troubleshooting mode with add-ons disabled. I did refresh firefox and it closes and never starts again.

Chosen solution

Try downloading another copy of Firefox, run it from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

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Chosen Solution

Try downloading another copy of Firefox, run it from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

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