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Laptop dropoff and repair security protocol

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  • Last reply by cor-el

Abby
Abby
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I'm taking my laptop in for service. Should I uninstall/delete Firefox to keep repairmen out of my accounts and passwords?

I'm taking my laptop in for service. Should I uninstall/delete Firefox to keep repairmen out of my accounts and passwords?

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cor-el
cor-el
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Uninstalling Firefox won't help as that doesn't remove the profile folder. You would have to remove personal data stored in the Firefox profile folder. Make sure you keep a backup of important data.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).