Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After yesterday's update minus and X not working.

  • 4 replies
  • 1 has this problem
  • 5 views
  • Last reply by jonzn4SUSE

more options

Minimize, Maximize, and exit icons are visible but dim like in background and can't be selected. Disabling hardware acceleration makes them bright again but they still can't be used. Change to troubleshoot mode and it works fine.

Minimize, Maximize, and exit icons are visible but dim like in background and can't be selected. Disabling hardware acceleration makes them bright again but they still can't be used. Change to troubleshoot mode and it works fine.

Modified by JPCaveman

All Replies (4)

more options

This article explains what that means: https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

There are other articles dealing with particular aspects such as this: https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

more options

After an automatic update this morning I lost the use of the - and x. I thought I found the solution: Unchecked "Use recommended performance settings" under Settings/Performance. Now the - and x are bright again (instead of the dim, window in background look) but they still don't work.

Modified by JPCaveman

more options

Thought I had it fixed when I swapped mice. Worked for a couple minutes then back to the same problem. The mouse works fine for every other program I've tried, but not Firefox after the upgrade.

Modified by JPCaveman

more options

JPCaveman said

Change to troubleshoot mode and it works fine.

If it works in Troubleshoot mode, what add-ons are you running? I'm in Win7 and cannot replicate the issue. see screenshot

Modified by jonzn4SUSE