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One engine detected this file

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by James

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Hello, on page https://www.mozilla.org/en-US/firefox/new/ I download Firefox Installer.exe, I test on page https://www.virustotal.com/gui/ and I receive error "One engine detected this file", read report on page https://www.virustotal.com/gui/file/a9f85d6b37cb6fabf8cf82613a34949d85c6467b7de7350bf5600b5044da37db/detection, can you help? Thank you.

Hello, on page https://www.mozilla.org/en-US/firefox/new/ I download Firefox Installer.exe, I test on page https://www.virustotal.com/gui/ and I receive error "One engine detected this file", read report on page https://www.virustotal.com/gui/file/a9f85d6b37cb6fabf8cf82613a34949d85c6467b7de7350bf5600b5044da37db/detection, can you help? Thank you.

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Cylance, Clam, Antiy-AVL, and Jiangmin (and also Norton at times) have done "False Positives" frequently over the years and is often the only one getting a hit when the others are undetected on virustotal or in the antivirus clients.

It looks like it is having a issue with 7zS.sfx (look in details on page) which is the 7-ZIP self extractor used since early on and these mentioned antivirus get the occasional false positive hit on that.

Firefox setups for Windows have been self-extracting 7z since Firefox 0.8 (Feb 2004)

Modified by James