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[SOLVED] Saved logins not syncing from one computer to another despite being set to?

  • 9 replies
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

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I all - I have a Win10 desktop PC and 2 Linux PCs running the latest versions of Firefox. All are signed into my Firefox Account and all have Sync enabled. Tab sending is working, bookmark sync is working, but my Firefox account is not syncing my saved logins from my Win10 desktop, which I use most often, to my two Linux PCs.

What can I do to solve this one?

Cheers and thanks for any help!

I all - I have a Win10 desktop PC and 2 Linux PCs running the latest versions of Firefox. All are signed into my Firefox Account and all have Sync enabled. Tab sending is working, bookmark sync is working, but my Firefox account is not syncing my saved logins from my Win10 desktop, which I use most often, to my two Linux PCs. What can I do to solve this one? Cheers and thanks for any help!

Modified by Darkstrike

Chosen solution

I'm not sure, I tried removing the account on the laptop for like the 400th time and it magically fixed the issue this time.

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All Replies (9)

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If the Master Password is enabled on one device, it needs to be enabled on all devices connected to a Sync account.


Type about:sync-log in the URL bar and hit Enter. Do you have any error reports on the devices where Logins sync isn't working?

The text of the log can be posted here: https://pastebin.mozilla.org/ Make sure you select "a month" for data retention; "a day" is the default.

Then provide the resultant URL (after posting) here so a Sync support person can review those logs - latest per device. Might take a few days to get a knowledgeable response here.

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Do the Linux computers run Firefox from the Mozilla server or is this a version from the repositories?

If you use the latter (repositories) then this version might behave differently.

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cor-el said

Do the Linux computers run Firefox from the Mozilla server or is this a version from the repositories? If you use the latter (repositories) then this version might behave differently.

It is from the repositories, yes, but all other sync functions work fine, why not the saved logins?

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the-edmeister said

If the Master Password is enabled on one device, it needs to be enabled on all devices connected to a Sync account.

Type about:sync-log in the URL bar and hit Enter. Do you have any error reports on the devices where Logins sync isn't working?

The text of the log can be posted here: https://pastebin.mozilla.org/ Make sure you select "a month" for data retention; "a day" is the default.

Then provide the resultant URL (after posting) here so a Sync support person can review those logs - latest per device. Might take a few days to get a knowledgeable response here.

It is enabled on all the machines with the exact same Master Password set.

Yes, there are apparently errors: https://pastebin.mozilla.org/9087601

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Nobody has any ideas?

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Managed to solve it myself.

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Can you tell us how you solved the issue? Others could use this for their own problems.

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Chosen Solution

I'm not sure, I tried removing the account on the laptop for like the 400th time and it magically fixed the issue this time.

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Sometimes things happen like that.