Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

This just doesn't seem to work for me, I refresh and that helps for an hour maybe. the many many fixes on this page are just too much to have to wade thru

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

sonofeire
sonofeire
more options

Firefox is sluggish, non responsive, just too much to deal with. I am probably going to remove it from this computer. When I refresh, that clears things up for a very short time. I am not a computer geek and the overabundance of trouble shooting, trouble solving info on the website is just too much for me to wade through. firefox worked fine for quite a long time, but now it has become a real pain to try to use. Won't let me in to Facebook. I just don't need this additional trouble in my life. I have the latest download. I have better things to do with my life than to try to make this thing work.

Firefox is sluggish, non responsive, just too much to deal with. I am probably going to remove it from this computer. When I refresh, that clears things up for a very short time. I am not a computer geek and the overabundance of trouble shooting, trouble solving info on the website is just too much for me to wade through. firefox worked fine for quite a long time, but now it has become a real pain to try to use. Won't let me in to Facebook. I just don't need this additional trouble in my life. I have the latest download. I have better things to do with my life than to try to make this thing work.

All Replies (2)

guigs
guigs
more options

I understand that after a Firefox Refresh that Firefox is still slow. I am happy to help. Update your extensions and uninstall older versions of them. That should do it. There are two installs of flash as well and could be contributing to the sluggishness. I hope that helps.

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 41.*

Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 19.0.0.185
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.