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Firefox crashes

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by amerella

amerella
amerella
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Installed Firefox 40.0.2 and now cannot run Firefox at all, I get the crash reporter as soon as it tries to open. I have tried several different installers with the same result and I cannot run Firefox in safe mode either.

Report ID number is bp-462f2d8a-7e9e-4b1e-b333-451622150814

Installed Firefox 40.0.2 and now cannot run Firefox at all, I get the crash reporter as soon as it tries to open. I have tried several different installers with the same result and I cannot run Firefox in safe mode either. Report ID number is bp-462f2d8a-7e9e-4b1e-b333-451622150814

All Replies (2)

Andrew
Andrew
  • Moderator
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Unfortunately this is a crash that is being tracked and working towards a resolution. The current culprit for this issue is believe to be Websense Endpoint. Try disabling this type of software to see if this helps.

amerella
amerella Question owner
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Yes I can't turn it off, as it's a work laptop. How will I know when the bug release has been fixed?