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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by guigs

JessieKember
JessieKember
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My Firefox application keeps unexpectedly crashing. This most commonly occurs immediately at start up. I have tried running malware software to detect malicious software, I have tried uninstalling and re-installing firefox, and I have also tried "refreshing" firefox. The problem occurs in safe mode as well.

Crash ID: bp-a225096d-fb81-4ca8-a29b-86f712150622

My Firefox application keeps unexpectedly crashing. This most commonly occurs immediately at start up. I have tried running malware software to detect malicious software, I have tried uninstalling and re-installing firefox, and I have also tried "refreshing" firefox. The problem occurs in safe mode as well. Crash ID: bp-a225096d-fb81-4ca8-a29b-86f712150622

All Replies (1)

guigs
guigs
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This crash signature is related to a bug from the past that had something to do with a Yandex toolbar. Do you have this installed? If so, please try to start Firefox with the profile manager in order to start it without the toolbar:

Also what is the locale install version of Firefox?