Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox crashes everytime it tries to load a page here is the crash id: bp-4a7565e9-ab61-45d8-be64-c44aa2141008

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

it started 2 days ago i was messing around with the plugins because youtube wasnt working and i dont know if i messed it up or an update did it but it continues to crash any time it tries to load a page. if i start firefox and let it set it takes about 2 minutes to crash on its own but if i try to go to google, youtube or yahoo it crashes any help would be appreciated.

it started 2 days ago i was messing around with the plugins because youtube wasnt working and i dont know if i messed it up or an update did it but it continues to crash any time it tries to load a page. if i start firefox and let it set it takes about 2 minutes to crash on its own but if i try to go to google, youtube or yahoo it crashes any help would be appreciated.

All Replies (3)

more options

oh btw im on backtrack 5

more options

Hi mulliniks19, I have some good news. It looks like this problem has a solution. Please take a look at this . They had the same crash ID and were able to get that fixed.

more options

^ That is an entirely different crash signature and also on a different platform (windows versus Linux), so replies wouldn't apply.

That is a problem with Flash in Firefox 14:

  • bp-4a7565e9-ab61-45d8-be64-c44aa2141008
  • Firefox 14.0.1 Crash Report [@ libkdecore.so.5.5.0@0x1c3199 ]

Can you disable all plugins?