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I recently had to re-install Thunderbird for technical reasons. I lost all my saved emails (in folders) but they are still on the server's website - Bigpond. I have contacted Bigpond but they state it is not possible to export them to my email account. Can you please help with a solution? Thanks Chris

and I immediately began scrambling to get it back. I found this somewhere: "Don't Delete Files" is the preferred option because it saves the old profile's folder and allows you to recover the files to a new profile. So that gave me hope because that's what I had clicked (unfortunately, it was right before I saw the cancel button over on the right). That's what I get for being in a hurry I guess.

Anyhow, after 4 days of reading support forums and tons of trial and error, I'm no closer to restoring that profile than when I first started (although I've learned a lot about what does NOT work).

Btw, both my profiles have always been set up as POP3 at Gmail, although if I ever get this current problem sorted out I'll be shopping for a different POP3 provider. But that's another story.

I know how to create a new profile with Profile Manager. And I found the Profiles folders under both Thunderbird folder as well as ThunderbirdOLD folder. Have I been on the right track so far?

In the Thunderbird/Profiles folder, I don't see a folder with the deleted profile name (except the new ones (duds) I've since created ). On the other hand, I don't see the name of the profile that I did NOT delete either, but somehow it seems to be working just fine. Maybe it's the ".default" folder or ".default-release" folder? I've only ever had two profiles and I may have created the non-deleted profile first, so did that one end up being named .default? -shrug- I have no clue.

Anyhow, in the ThunderbirdOLD/Profiles folder, I also see ".default" as well as ".default-release" folders too. But in addition, I'm seeing a ".deletedprofile" named folder. So that's where I originally thought my several dozen email folders with several thousand emails and Address Book etc are hiding. But I've copied all the above mentioned folders into the several new Profiles I've created, on a trial and error basis but so far..... no luck. All I get when I open one is the new set up screen to set up a new pop3 account.... which I can do, but that's just starting from scratch without any of my saved data. I'm running out of ideas.

Where am I going wrong?

I am running TB 115.14.0 on a Mac. The layout is unlike anything I've seen before and I can't find a way to restore the layout I am used to and greatly prefer. Most obviously there are no column headers and no separate "From" column. I have seen several references to similar problems and a couple of them referred to "card view" vs. "table view," but I see no reference to those settings anywhere in my installation and the pages mentioning them do not seem to be describing TB for Mac.

This problem means I have no way of sorting messages by sender. (I can of course search for a given sender but that is hardly the same thing.) This problem has me thinking for the first time in years of looking for another email client. I hope there is a solution.

even though i have run several virus scans several times, mozilla firefox popup claims:

system is infected activate you antivirus to delete virus via bmok.check-ti-ver-108-a.com

can't turn off popup. then another popup claims norton payment denied.

advise please. thanks Debby

Life long outlook user and switched to Thunderbird a year ago. It has its quirks and I have learned to deal with them so all good. I run a micro business from home and totally rely on apps. The only app that is local is Thunderbird. All others are cloud-based. Wondering if Thunderbird will develop a cloud platform alongside the local app? Happy to pay a subscription.

Although I have my email trash folder set up to keep trash emails until I decide to manually remove them, many or most of them disappear as soon as I click on the trash folder. How do I fix that so trash emails aren't automatically deleted?

Windows 10, Thunderbird 128.1.0esr (64-bit)

I lost an SSD, from which most data was recovered in some form or another. The original profile is recovered, and original files of type .mozmsgs, .sbd, .msf, plus others, matching original local folder structure. Files in the folder types have the structure as if you looked at individuals in the Thunder profile dir on a working copy of Thunderbird.. something like this header:

From - Wed Nov 28 09:22:03 2018 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Return-Path: <southwestairlines@luv.southwest.com> Delivered-To: dave.vandenberg@comcast.net Received: from dovdir1-poa-06o.email.comcast.net ([69.252.207.4])

My current Thunderbird will not open these files, nor is there an option to import, unless I want to import the entire profile, which I am reluctant to do at this stage. If this action appended to or added to my current Thunderbird, I think I could be ok with that.

Any thoughts would be appreciated.

I am trying to submit a new Add-on, Firefox requires to add 2 factor authentication, and when I am trying to do that and enter code it tells me that is wrong even I am sure it is right. I tried many times with many auth app on my phone Hope to solve that to submit my Add-on

http://164.100.251.16/DigitalSevaConnect Unable to connect

Firefox can’t establish a connection to the server at 164.100.251.16.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

I updated to version 129.0 and Hulu stopped streaming and news video imbedded in news articles will no longer load. I have removed and reinstalled Firefox and cleared all cache. It is affecting my desktop and laptop. Both operating systems are windows 10 64 bit. I made sure the Firefox download was 64 bit. The problem is not the websites as they will load and attempt to load content but it behaves as if it is being blocked. It is not my antivirus because I have turned is off and there is no difference.

I am being inundated with alerts saying firefox has been compromised & viruses have been detected. They want me to click on various links which I won't do of course. I am about ready to uninstall Firefox altogether. Hate to do since I will lose everything. Please help!

Hello, I'm Christian. I am still facing issues changing my Thunderbird into an IMAP account, for following reasons: -exporting the existing is OK -creating the IMAP account is OK -Reimporting the messages from previous POP3 account difficult, because: -when using the import fonction, a local folder is being created with a directory three that looks liked the previous Dir structure I had previously. But transfering the folder and files proves difficult, the copy/paste function does not work properly so I can't just click and drag. My thunderbird folder is approx. 20g, could that be the reason? Furthermore, I cannot delete the previous POP3 account or the local folders. Any idea why? I actually do have a thunderbird account (POP3) comprises of 4 differents email addresses, I can delete 3, but not the last one as it appears to be the default one. Thanks a lot for your support, much appreciated. Christian

Hi, I am using windows 10 pro and i use thunderbird for my emails. Can you please tell me how i can easily backup to a usb and how i can check if its done correctly? Thank you

Good evening, since I switched to the latest version of FireFox (129.0), I can no longer stream movies or live shows on Mycanal, only Netflix works. In addition, my Google searches sometimes don't come up, the tab opens and nothing happens. When I receive a link by Mail and I click on it, it doesn't work. I've been using FireFox for 15 years and this is the first time I've encountered these problems (I specify that I have the Avast one antivirus), could this be the cause? Can you help me solve this problem? Thank you.

There are many answers to the question of how to disable message threading. All are from earlier versions than mine, which is 115.7.0 -- as witnessed: Sorry! 0 results found for ‘disable threading in version 115.7.0’ for ‘Thunderbird'

Thunderbird seems to have so many minor changes and alterations in the recent past, that basic usability is affected. Not a good thing.

Once before, a few years ago, Thunderbird got so out of control that I had to go to a different mail client. Are we back to that?

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14.

Everything seemed okay immediately after the update, but when I started Thunderbird the next day it was very unresponsive. Checking the Activity Manager showed that Thunderbird was indexing messages, but that this was happening very slowly. I let Thunderbird do its thing that day in the hope that things would settle down.

The next day when I started Thunderbird things were still bad. I tried Rebuilding the Global Database but when I restarted Thunderbird it was just as bad, if not worse.

I then turned off indexing in the Thunderbird settings and Thunderbird is now responsive and back to normal.

Is anyone else seeing anything like this? Any suggestions to fix the problem?

I am a long time Thunderbird user so my profile is very large with a lot of accounts, and has been through a lot of Thunderbird versions, so it is potentially more complicated than normal.

Thunderbird version is currently 128.1.0esr (32-bit).

Thanks

I'm experiencing an issue with Thunderbird that started unexpectedly. Whenever I try to access my email, I get a warning message saying that "The site certificate is not valid for this server. Someone may be trying to impersonate the server. It is not recommended to proceed."

I'm not sure why this error has suddenly appeared, as everything was working fine before. I haven’t made any changes to my email settings or installed new software recently. Has anyone else encountered this issue or knows how to resolve it?

I am having a problem when I try to click on "gameday" page on the MLB>COM web site. The gamday page will not load. I do not have the same problem if I use "Microsoft Edge"