Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

What version of Firefox should I be using in my "New Razer Blade" laptop, which runs windows 8 64 bits ?

  • 3 ответа
  • 1 имеет эту проблему
  • 6 просмотров
  • Последний ответ от crush6655

more options

I'm having massive problems...

Firefox sometimes just freezes in simple sites and I have to shut it down using task manager and sometimes it's ok...

And some HTML5 sites have issues with their canvas.

I'm having massive problems... Firefox sometimes just freezes in simple sites and I have to shut it down using task manager and sometimes it's ok... And some HTML5 sites have issues with their canvas.

Все ответы (3)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

No, didn't help , still having problem with HTML5's canvas.

more options

and Firefox crashes at Facebook for no reason.


What version of Firefox should I be using on my New Razer Blade laptop using Windows 8 ?