Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Installation fails after extracting files, Windows Vista.

  • 2 ответа
  • 2 имеют эту проблему
  • 2 просмотра
  • Последний ответ от vanshaj

vanshaj
vanshaj
more options

i downloaded the firfox 9.0 on my laptop with windows vista. when i click on the installed file, it runs an extraction but however does not do anything after extraction. there is no pop-up, no process running, the installation just stops and i have to do the extraction again which results in similar issue.

i downloaded the firfox 9.0 on my laptop with windows vista. when i click on the installed file, it runs an extraction but however does not do anything after extraction. there is no pop-up, no process running, the installation just stops and i have to do the extraction again which results in similar issue.

Все ответы (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable your anti-virus software temporarily to see if that makes installing work.

vanshaj
vanshaj Задавший вопрос
more options

i tried doing that, doesn't work for me...have tried disabling windows firewall, antivirus everything...still can't get thru..