Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

After upgrade to 9.01 startup of firefox gives error message MOZCRT19.dll was not found

  • 3 ответа
  • 2 имеют эту проблему
  • 8 просмотров
  • Последний ответ от cor-el

more options

After the upgrade to firefox 9.01 with windows xp I get every time firefox tries to launch the error message "This application has failed to start because MOZCRT19.dll was not found. Re-installing the application may fix this problem".

Well, re-installing does not fix this problem!

I even de-installed firefox, cleared all folders with the hint of mozilla or firefox in its name and did the same with the registry, re-installed firefox 9.01 but always get the same result.

After the upgrade to firefox 9.01 with windows xp I get every time firefox tries to launch the error message "This application has failed to start because MOZCRT19.dll was not found. Re-installing the application may fix this problem". Well, re-installing does not fix this problem! I even de-installed firefox, cleared all folders with the hint of mozilla or firefox in its name and did the same with the registry, re-installed firefox 9.01 but always get the same result.

Выбранное решение

If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox.

See this for a similar issue caused by ZoneAlarm:

Прочитайте этот ответ в контексте 👍 0

Все ответы (3)

more options

Which security software (firewall, anti-virus) do you have?

more options

I do run ZoneAlarm version 10.0.241.000 which comes with Anti-Virus/Spam/Spam/Phishing/Spyware

more options

Выбранное решение

If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox.

See this for a similar issue caused by ZoneAlarm: