Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Use Task Manager to KILL Firefox is not working

  • 1 ответ
  • 7 имеют эту проблему
  • 7 просмотров
  • Последний ответ от palaceguard247

Al.Blakey
Al.Blakey
more options

Using Task Manager I find a "plugin-container.exe" under Firefox. Sometimes more then one.

Viewing the properties of this file shows different information but usually something like "pipe\gecko-crash-server-pipe.4500 plugin" or "pipe\gecko-crash-server-pipe.5996 plugin" is there.

My question is why won't the KILL [End Process} shutdown Firefox when this happens? The only recourse I have found is to shut down Windows and restart.

I have run virus and malware scans and don't find any issues.

Using Task Manager I find a "plugin-container.exe" under Firefox. Sometimes more then one. Viewing the properties of this file shows different information but usually something like "pipe\gecko-crash-server-pipe.4500 plugin" or "pipe\gecko-crash-server-pipe.5996 plugin" is there. My question is why won't the KILL [End Process} shutdown Firefox when this happens? The only recourse I have found is to shut down Windows and restart. I have run virus and malware scans and don't find any issues.

Все ответы (1)

palaceguard247
palaceguard247
more options

I just had the same problem (this is actually the 3rd or 4th time in fact). I'm running Windows 7 and Firefox 8. While I don't have a fix for the problem (i.e. the cause), I do have a solution that seemed to work for me.

  1. Open taskmgr.
  2. End process tree for "firefox.exe" (I know, it doesn't work but do this step anyway.)
  3. End process tree for "explorer.exe" (this will make your screen blank except for your wallpaper since you just killed windows explorer.)
  4. ctrl+alt+delete and re-open taskmgr.
  5. Click "File" -> "New Task (Run...)"
  6. In the field to the right of "Open:", type "explorer"
  7. Click "OK" (or, press enter)

This will restart windows explorer and when I re-opened taskmgr, Firefox was no longer listed and I was able to restart Firefox.

Hope this helps. Merry Christmas.

~palaceguard247