Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Am not able to play sound when downloading UTube. Same site plays OK if on IE. How to restore sound connection?

  • 4 ответа
  • 13 имеют эту проблему
  • 6 просмотров
  • Последний ответ от gbenkler

more options

For reasons unknown, when i go out to uTube and try to play a video, the video plays but not the sound. When i bring up IE and grab the same video, it is able to play the sound. The identical problem occurs when i download a news report that should play using Widows Media Player.

BTW, I check ed tools> options>applications and it seems like sound is configured to be played by QuickTime Plugin 7.6.9. Is it possible that that is corrupted?

For reasons unknown, when i go out to uTube and try to play a video, the video plays but not the sound. When i bring up IE and grab the same video, it is able to play the sound. The identical problem occurs when i download a news report that should play using Widows Media Player. BTW, I check ed tools> options>applications and it seems like sound is configured to be played by QuickTime Plugin 7.6.9. Is it possible that that is corrupted?

Изменено gbenkler

Все ответы (4)

more options

BTW, I check ed tools> options>applications and it seems like sound is configured to be played by QuickTime Plugin 7.6.9. Is it possible that that is corrupted?

more options

Hi cor-el,

Thanks for the links to no sound in Firefox and Video or audio does not play.

On the first link, the t-shooting said to download latest version of Flash - which I did. While I was at it I downloaded the latest version of QuickTime.

Neither of those actions turned on the sound for the link = http://www.youtube.com/watch?v=kfJnqbudMzs.

I also went to Tools>Options>Applications and verified that most of the Firefox audio wanted the Flash 7.6.9 - which i had just refreshed on my system.

Still no luck. uTube used to work on Firefox but i suppose that i could abandon it for IE for that one application.

Any other ideas?

more options

cor-el, How can i read the posts of the 5 people who also have this problem. I am having trouble navigating the support site.

Maybe someone among those five people found a way to resolve this.

G