Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

I downloaded Firefox for the first time and the "run or save" window does not come up to continue the process

  • 3 ответа
  • 3 имеют эту проблему
  • 5 просмотров
  • Последний ответ от TonyE

more options

I supposedly downloaded Firefox for the first time (when I hit download again it states the process is 100% complete) but the window to run or save does not come up so I cannot continue with my part of the download process

I supposedly downloaded Firefox for the first time (when I hit download again it states the process is 100% complete) but the window to run or save does not come up so I cannot continue with my part of the download process

Все ответы (3)

more options

Search your computer for the setup file which for the latest release version is called "Firefox Setup 3.6.13.exe", then run that file to install Firefox.

more options

When I searched for the file, Windows couldn't find it. So I went to Run, browse, and found the file that way. I was able to finish the download with complete success. Thanks so much for your help.

more options

You're welcome