Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

PDF data lost on crash even after saving

  • 1 ответ
  • 0 имеют эту проблему
  • 3 просмотра
  • Последний ответ от fc171

more options

Hello,

I was editing a fillable PDF document in Firefox, which I had saved repeatedly (saved over existing file) as I was making changes.

After a crash, I selected "recover session" and the document was open but was now empty. Another document I was editing, which was not open in Firefox but was being saved to a separate file, did not experience the loss of data entries.

Would anyone happen to know the reason for this issue and whether there is any way to recover the data?

Thank you.

Hello, I was editing a fillable PDF document in Firefox, which I had saved repeatedly (saved over existing file) as I was making changes. After a crash, I selected "recover session" and the document was open but was now empty. Another document I was editing, which was not open in Firefox but was being saved to a separate file, did not experience the loss of data entries. Would anyone happen to know the reason for this issue and whether there is any way to recover the data? Thank you.

Все ответы (1)

more options

My hypothesis: couldn't be saved over file that was already open in Firefox.

But then, why is there no option to just save the open file instead of always being prompted to "save as". Also, no error or warning that it's not possible to save file already open?

Полезно?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.