Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Firefox loads occasionally very slowly - sometimes about 30+ seconds.

  • 6 ответов
  • 0 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Mike

more options

I like Firefox and am using it for years, but I cannot accept lengthy loading time. I have a fast and stable internet so this is not the problem. Please let me know what the problem is and how to fix it.

I like Firefox and am using it for years, but I cannot accept lengthy loading time. I have a fast and stable internet so this is not the problem. Please let me know what the problem is and how to fix it.

Выбранное решение

Yeah, probably cache is too big (not Startup cache). Go to menu -> Settings -> Privacy & security -> Cookies & site data -> press the Clear data button.

Прочитайте этот ответ в контексте 👍 0

Все ответы (6)

more options

Loading time... do you mean opening the browser or when you're trying to go to a website? How about showing the issue. Try ShareX to record and then post it on YouTube.

Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

You can also try Refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Изменено jonzn4SUSE

Полезно?

more options

Loading time? You mean startup time or loading of a specific website?

Полезно?

more options

I mean startup time. On occasions it's very slow, as if nothing is happening.

Полезно?

more options

Roger that. Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

Does clearing the startup cache help? see screenshot

Полезно?

more options

Выбранное решение

Yeah, probably cache is too big (not Startup cache). Go to menu -> Settings -> Privacy & security -> Cookies & site data -> press the Clear data button.

Полезно?

more options

Yes, this worked. Thanks all for your contributions.

Полезно?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.