Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Master Password not being accepted

  • 1 ответ
  • 0 имеют эту проблему
  • 1 просмотр
  • Последний ответ от cor-el

Flynx
Flynx
more options

Hello,

My protonpass manager and email accounts were compromised by a hacked Discord user. I began setting up the password manager in mozilla to help me with my passwords, but somehow mistyped the Master Password I was trying to set up. Now I have no idea what it is and need to reset it.

Thank you,

Hello, My protonpass manager and email accounts were compromised by a hacked Discord user. I began setting up the password manager in mozilla to help me with my passwords, but somehow mistyped the Master Password I was trying to set up. Now I have no idea what it is and need to reset it. Thank you,

Все ответы (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try with and without Caps Lock in case you accidentally enabled it ?

Note that you lose all logins if you would reset the Primary Password as this password is used to encrypt the logins stored in logins.json in the Firefox profile folder.

You can backup logins.json and key4.db in case you want to try again.

Полезно?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.