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Received 'Secure Connection Failed' when communicating with JetBlue.com via Firefox web browser.

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racygul
racygul
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Received SSL error code: SSL_ERROR_RX_MALFORMED_HANDSHAKE when attempting to communicate with JetBlue.com. JetBlue claims issue is with Firefox on my computer. When I go thru Google Chrome, I can communicate successfully with JetBlue with no error issues. I tried using your self-help screens, but find them of no benefit in resolving my problem. Regards, Richard.

Received SSL error code: SSL_ERROR_RX_MALFORMED_HANDSHAKE when attempting to communicate with JetBlue.com. JetBlue claims issue is with Firefox on my computer. When I go thru Google Chrome, I can communicate successfully with JetBlue with no error issues. I tried using your self-help screens, but find them of no benefit in resolving my problem. Regards, Richard.

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Paul
Paul
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  • Top 10 Contributor
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Hi

This support article should help:

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect