Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Audio stops after buffering

  • 1 ответ
  • 1 имеет эту проблему
  • 30 просмотров
  • Последний ответ от hanminkim123

more options

Once a video stops to buffer then resumes, the firefox window that has the video stops outputting audio. Opening new firefox windows / other currently open firefox windows will play audio, but the current window, even if a new tab is opened, will not play audio. Other programs (e.g. spotify) and browsers (chrome) do not seem to have this issue.

In the windows 10 audio mixer it can be seen that firefox isn't outputting any sound, if that wasn't clear from the fact that other programs and windows are able to play audio.

Once a video stops to buffer then resumes, the firefox window that has the video stops outputting audio. Opening new firefox windows / other currently open firefox windows will play audio, but the current window, even if a new tab is opened, will not play audio. Other programs (e.g. spotify) and browsers (chrome) do not seem to have this issue. In the windows 10 audio mixer it can be seen that firefox isn't outputting any sound, if that wasn't clear from the fact that other programs and windows are able to play audio.

Все ответы (2)

more options

I've recorded a video of this issue. In the video, in addition to the audio cutting out after the buffer, you can see that the windows audio mixer shows no output from firefox, but the audio works when I open a new window.

I have tried disabling extensions and using private mode, but after a buffer this issue still persists. https://www.youtube.com/watch?v=b4rQScifJDQ

Изменено hanminkim123

more options

I've recorded a video of this issue. In the video, in addition to the audio cutting out after the buffer, you can see that the windows audio mixer shows no output from firefox, but once I open a new firefox window and watch a video, the sound works. Turning off extensions and using private windows doesn't seem to help, still causing the audio to cut out after.

https://www.youtube.com/watch?v=b4rQScifJDQ