Firefox Monitor - Will NOT Allow Login
I received an email from Firefox Monitor <breach-alerts@mozilla.com> about a data breach. When I click the "Go to Dashboard" link, it opens URL https://accounts.firefox.com/oauth/signin?client_id=8... My email is prefilled. There is NO password field to complete. But when I click "Sign in", it simply reloads the exact same page. Same thing happens in a private window. Any thoughts?
Все ответы (3)
Hi Rick, what if you try starting on the Monitor site and click Sign In there:
In my limited experience:
I think it is normal to see no password field when the Firefox Accounts sign-in page site detects that you have signed in to a different Mozilla site in a different tab (such as the Add-ons site or this site). Or maybe if it detects that you saved your Firefox Account password in Firefox's Lockwise password manager. Hard for me to separate those things...
Try to login to the Firefox Account via this website.
This issue can be caused by corrupted cookies or blocked cookies.
- check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Remove the Cookies" for websites that cause problems:
- Options/Preferences -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Clear Data -> Cached Web Content: Clear