Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

2 Factor Authentication: Invalid Codes

  • 3 ответа
  • 1 имеет эту проблему
  • 4 просмотра
  • Последний ответ от cor-el

more options

I am setting up my account and when I try and get 2FA set up it is not working.

I click the, 'enable' button.

I scan the QR code with my Google Authentication app.

I enter the 6 digits into the appropriate space.

It says that is an invalid code.

Can anyone help?

Bets,

I am setting up my account and when I try and get 2FA set up it is not working. I click the, 'enable' button. I scan the QR code with my Google Authentication app. I enter the 6 digits into the appropriate space. It says that is an invalid code. Can anyone help? Bets,

Выбранное решение

Try a different app like Microsoft or DUO. Let try Google and see what happens.

Прочитайте этот ответ в контексте 👍 0

Все ответы (3)

more options

Выбранное решение

Try a different app like Microsoft or DUO. Let try Google and see what happens.

Изменено jonzn4SUSE

more options

I scanned the QR code in Firefox and then I had to download the recovery code txt file. Then put one of the codes in Firefox and it worked. In the authenticator app it shows my email address with Firefox.

more options

Make sure that the time and timezone is right on all devices. Using a VPN also might have affect.

You can compare the code from the authenticator app with code generated by a TOTP extension on desktop.