Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Firefox shows old email address in my account profile

  • 2 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от js.jeong

more options

I am trying to get away from All Google services and changed my Firefox log in email address from Gmail to Yahoo mail. For past couple weeks, everything seemed normal. Starting today, my Firefox's sidebar menu started to show my old Gmail address again. The menu bar reads as: "Signed in as XXXX@gmail.com".

When I click "Manage Account", the page I'm directed to shows my Yahoo email address which is correct. I also have no problem signing into the account using the correct new email.

It is just the menu bar that shows erratically my old Gmail address, which I cannot find anywhere from my Firefox account profile. I've already made sure the gmail address is not even my secondary email address or preferred communication method.

I really really want to completely get away from Google and that is the reason I switched to Firefox. Seeing my old Gmail address in my browser profile is so annoying and defeats one of the main purposes of this switch.

Anyone please help!

P.S. Completely deleting Google off my life seems extremely difficult.. It keeps chasing me like a "ghost"! If there's anyone else trying this, GOOD LUCK! You are going to need it.

I am trying to get away from All Google services and changed my Firefox log in email address from Gmail to Yahoo mail. For past couple weeks, everything seemed normal. Starting today, my Firefox's sidebar menu started to show my old Gmail address again. The menu bar reads as: "Signed in as XXXX@gmail.com". When I click "Manage Account", the page I'm directed to shows my Yahoo email address which is correct. I also have no problem signing into the account using the correct new email. It is just the menu bar that shows erratically my old Gmail address, which I cannot find anywhere from my Firefox account profile. I've already made sure the gmail address is not even my secondary email address or preferred communication method. I really really want to completely get away from Google and that is the reason I switched to Firefox. Seeing my old Gmail address in my browser profile is so annoying and defeats one of the main purposes of this switch. Anyone please help! P.S. Completely deleting Google off my life seems extremely difficult.. It keeps chasing me like a "ghost"! If there's anyone else trying this, GOOD LUCK! You are going to need it.

Выбранное решение

About an hour after my original posting, the issue has gone away by itself. Still weird, but I'm happier that I don't see the "ghost" anymore.

Прочитайте этот ответ в контексте 👍 0

Все ответы (2)

more options

Hi js.jeong,

Does your old email still pop-up under the menu bar if you restart in Safe Mode ?

more options

Выбранное решение

About an hour after my original posting, the issue has gone away by itself. Still weird, but I'm happier that I don't see the "ghost" anymore.