Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Recurrent and apparently random firefox crashes after 1903 windows update

  • 3 ответа
  • 2 имеют эту проблему
  • 2 просмотра
  • Последний ответ от cor-el

more options

Hello everyone.

Since the forced windows 1903 update I have a big problem with Mozilla Firefox.

Firefox is randomly freezing and closing. (I guess it's crashing). I have no idea why and I am totally lost. No crashes are detected in 'about:crashes' and I tried to reinstall Firefox completely but the problem is still here.

I have the feeling the crash occur when I open new tabs..

Thanks a lot for your help !

Hello everyone. Since the forced windows 1903 update I have a big problem with Mozilla Firefox. Firefox is randomly freezing and closing. (I guess it's crashing). I have no idea why and I am totally lost. No crashes are detected in 'about:crashes' and I tried to reinstall Firefox completely but the problem is still here. I have the feeling the crash occur when I open new tabs.. Thanks a lot for your help !

Все ответы (3)

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

FredMcD said

Is the problem still there?

I will stay in safe mode for the day and keep you informed

Изменено Moudubou

more options

Anything in the Windows Event log?