Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

I'm unable to add any top sites

  • 2 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от mrsyardbroom

more options

All my top sites have gone. I've tried using about:config to disable and enable them again but it didn't work. I can't add any top sites again. When I try to enter the Name and URL and click ADD nothing happens.

All my top sites have gone. I've tried using about:config to disable and enable them again but it didn't work. I can't add any top sites again. When I try to enter the Name and URL and click ADD nothing happens.

Все ответы (2)

more options

Hi mrsyardbroom,

If the "Top Sites" selection in your Home options menu is checked, please check to make sure your new tab page is enabled:

"Make sure that the new tab page is still enabled.

You can check this pref on the about:config page.

   browser.newtabpage.enabled = true 

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue."

Source: https://support.mozilla.org/en-US/questions/1218903


Also, check your privacy and security settings to make sure you have Firefox remembering your history instead of never remembering your history.

Josh

more options

Thank you for your answer. I solved the problem by leaving the laptop running for a while. Eventually the top sites restored themselves properly. I had already tried the about:config, browser.newtabpage.enabled = true but it didn't work. The laptop wasn't playing videos either. The battery isn't very good and I discovered that there was a problem with the laptop charger. Once this was replaced it started running normally again. I hopes this helps anyone else with similar problems. Sometimes it's just down to hardware.