Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Firefox 67.0.4 (64-bit) not updating changed passwords

  • 2 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от moz450

more options

I keep my Firefox up-to-date, at home and work (Win7 at home, Win10 at work; both 64-bit).

I recently had to change my password for a web site, which I successfully did, and FF, as it always does, asked if I wanted to update the saved password (or save the updated password). I indicated yes, but then noticed that the save was not made.

This happened on two different computers, two different versions of Windows, two different days the past week, both running 67.0.4.

What's going on?

I keep my Firefox up-to-date, at home and work (Win7 at home, Win10 at work; both 64-bit). I recently had to change my password for a web site, which I successfully did, and FF, as it always does, asked if I wanted to update the saved password (or save the updated password). I indicated yes, but then noticed that the save was not made. This happened on two different computers, two different versions of Windows, two different days the past week, both running 67.0.4. What's going on?

Все ответы (2)

more options

We have recently seen cases reported about AVG software (AVG Password Protection) that prevents Firefox from accessing logins.json with the result that Firefox renames the file and add .corrupt (logins.json.corrupt) and starts with a new file.

See:

Mozilla has created an extension to recover logins.json from a possibly numbered logins.json.corrupt file.

more options

Neither of my computers has a logins.json.corrupt, and neither has ever had AVG software of any type installed on it.