Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Can't add second email with deactivated primary email

  • 1 ответ
  • 1 имеет эту проблему
  • 23 просмотра
  • Последний ответ от cor-el

more options

My primary email account has been suspended by the provider, I tried to add a secondary email account to change my primary account. But when I click on add, I get a red box saying "Email returned did you type it right?", but the typed email address is good, and it appears firefox is attempting to send a verify email to my suspended primary email. Is there a way to add a secondary email on a trusted device, so that I can change my primary email on the account?

My primary email account has been suspended by the provider, I tried to add a secondary email account to change my primary account. But when I click on add, I get a red box saying "Email returned did you type it right?", but the typed email address is good, and it appears firefox is attempting to send a verify email to my suspended primary email. Is there a way to add a secondary email on a trusted device, so that I can change my primary email on the account?
Приложенные скриншоты

Все ответы (1)

more options

If you no longer have access to that email account then your only option is to create a new account with the email address that you wanted to add as the secondary email.