Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Firefox hangs and needs to be reset in troubleshooting rascal use...MacBook pro

  • 4 ответа
  • 3 имеют эту проблему
  • 6 просмотров
  • Последний ответ от Mozilla1771

more options

Firefox 42 downloaded multiple times..no help. Old version was removed via cleaner

Firefox 42 downloaded multiple times..no help. Old version was removed via cleaner

Все ответы (4)

more options

What is your computer system and Firefox?


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

Mac Book Pro IOS 10.9.5 8GB Firefox 42. Problem began when Firefox update downloaded several days ago.

Same behavior in safe mode. Firefox hangs after being used once or twice.

I have noted that when Firefox is hanging, clicking the full screen arrows in upper right hand corner wakes up the system and allows input. Cant understand that at all.

Appreciate help.

more options

I've called the big guys to help you. Good luck.

Install an older version of Firefox {web link}

more options

Thanks for trying. No response yet.