Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Keyboard input displays garbage - is OK in IE and Chrome. aaaaaa will display e.g. 123'-! random characters each time

  • 3 ответа
  • 5 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Rudi

more options

when I type for instance aaaaaaaaaaaa the following is displayed asdfghjkl;'`\ the displayed characters are different each time.

this only started happening today. IE and Chrome does not do this and characters appear as they are typed.

I have uninstalled and reinstalled Firefox but still the same

when I type for instance aaaaaaaaaaaa the following is displayed asdfghjkl;'`\ the displayed characters are different each time. this only started happening today. IE and Chrome does not do this and characters appear as they are typed. I have uninstalled and reinstalled Firefox but still the same

Выбранное решение

What security software do you have?

Some security software has Keystroke protection or Anti-Keylogging features that can cause this.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.

Прочитайте этот ответ в контексте 👍 0

Все ответы (3)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

more options

Выбранное решение

What security software do you have?

Some security software has Keystroke protection or Anti-Keylogging features that can cause this.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.

more options

Thanks for you prompt reply FredMcd and cor-el.

I am using ZoneAlarm Extreme and disabling the Anti-keylogger was the easiest to try first and it worked. Disabled Anti-keylogger, closed and restarted the browser and the problem was solved.

Once again, thanks a mil and have a wonderful day.

Regards Murtu