Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Mozilla firefox is asking master password again and again..

  • 2 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от cor-el

more options

Recently my m firefox updated and its asking for master password randomly even though i have not set any master password and i am also not trying to sync.. i checked that after setting up master password then also same problem is repeating..

Recently my m firefox updated and its asking for master password randomly even though i have not set any master password and i am also not trying to sync.. i checked that after setting up master password then also same problem is repeating..

Все ответы (2)

more options

Hi dhanvarsh, I understand that you are repeatedly being asked for a master password. First try to reset it:

Since it still prompts for one, see this as it suggests to delete the encryption keys, but this may delete other stored items here, so make a back up first: Back up and restore information in Firefox profiles

more options

Do you have saved any passwords in the Password Manager?

  • Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"

It is possible that there is a problem with the key3.db file (encryption key) and the logins.json file (encrypted names and passwords) in Firefox.

You can rename the key3.db file (key3.db.old) and logins.json file (logins.json.old) or move these files to another folder to make it possible to undo the action. Rename or delete a possible signons.sqlite file (signons.sqlite.old) used by older Firefox versions as well.

You can use this button to go to the current Firefox profile folder:

Изменено cor-el