Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

I have Chinese Characters showing up on the top of my Firefox page.

  • 1 ответ
  • 1 имеет эту проблему
  • 2 просмотра
  • Последний ответ от Scribe

more options

The Chinese Characters have been showing up for a couple of months. I have tried using various Virus Detecting programs such as MalewareBites but they don't seem to fix the problem. These Chinese Characters show up on the initial Firefox Search Screen as well as my ANZ Bank and Ancestry.com.au webpages just to name a few. How can I get rid of them. These Chinese Characters don't appear on Google or Internet Explore. If this can't be fixed I may have to stop using Firefox and use Google or Internet Explorer. I have tried attaching an image of this problem but it appears I am unable to.

The Chinese Characters have been showing up for a couple of months. I have tried using various Virus Detecting programs such as MalewareBites but they don't seem to fix the problem. These Chinese Characters show up on the initial Firefox Search Screen as well as my ANZ Bank and Ancestry.com.au webpages just to name a few. How can I get rid of them. These Chinese Characters don't appear on Google or Internet Explore. If this can't be fixed I may have to stop using Firefox and use Google or Internet Explorer. I have tried attaching an image of this problem but it appears I am unable to.

Выбранное решение

Hi, this is a known problem with McAfee Site Adviser, so if you are using it, that could be the cause. Here's a link to their forum, and here's instructions for removing it - should you wish to.

Hope that helps.

Прочитайте этот ответ в контексте 👍 0

Все ответы (1)

more options

Выбранное решение

Hi, this is a known problem with McAfee Site Adviser, so if you are using it, that could be the cause. Here's a link to their forum, and here's instructions for removing it - should you wish to.

Hope that helps.