Thunderbird Community Forum

My troubles began after receiving this email from Microsoft: “Update your sign-in technology before September 16th, 2024 to maintain email access.” MS insisted on a new password authentication – Oauth2. I checked my settings on my Thunderbird accounts and the drop-down lists didn’t show OAuth2 as an option. Then when I tried to send or receive emails I got messages saying that the authentication I used was not supported. I tried every option available in the lists and got the same rejection. (NOT OAuth2) After enabling multi-factor authentication I got these messages from MS: permissions: “Thunderbird will be able to read, update, create, and delete email in your mailbox. Does not include permission to send mail.” “Thunderbird will be able to send email on your behalf from your mailbox.” Thunderbird will be able to read, update, create, and delete email in your mailbox. Does not include permission to send mail. (???)

Then I somehow I let my guard down and ended up accepting a “Primary Password” for Thunderbird (which I didn’t save) and I’ve read multiple websites with ways to reset my PP but in order to reset the password that I don’t have, I am required to enter it anyway. (??) I tried using a command prompt according to a Mozilla help site but that didn’t work either.

The message from MS that TB would be able to function might be so if I could only log into TB, but I don’t have a PP. I can get to my emails online from the MSN and Earthlink servers but not via TB.

This has been going on for the better part of a week. I have been unable to send or receive emails on my MSN account or my EarthLink account. Yes, I seem to have dug a hole for myself. Can someone please pull me out? Maybe I’ll just buy some stamps and an abacus.

Thanks for whatever help is out there,

I’m running Win 10 and Thunderbird: 115.12.2 (64-bit)

Every time I launch Thunderbird I get a request to enter my PW for my Outlook365.com account. Upon entering the correct PW (I verified the PW by loging into my Outlook365 account) I get the responce that the Login Failed.

This issue never ends...

What is happening here? Frankly, I think your app is faulty...although I can get around this nuisance but I'm just about ready to remove Thunderbird permenantely.

Hi, for some time now (around a month), after a couple of days using Thunderbird, I can not load new messages, can not send new messages, and it basically is nonfunctional. The blue bar down right shows an active process that never ends (for example, "sending message"). All menus and software as a whole are still operating, and there is no crash on hang, but every attempt to load my emails or send data ends with endless waiting (no errors whatsoever). When I try to exit the application, it closes down, but a process is listed in Task Manager. When I kill the process manually and try to start the software again, nothing starts (a new process appears in the task manager), but the software never opens a window or something. Only a full computer restart helps, and everything works again for 1-2 days. I have disabled all extensions and tried even troubleshoot mode. No crash reports...

I can't get into my email because I get an error message saying the password is wrong. I have tried using password reset but the system sends a link to the email I can't get into. Same thing happens when I try to go through webmail. WHAT AM I SUPPOSED TO DO NOW??!?

Thunderbird (Windows) shows option to sort mail by size, but it is greyed out so unable to sort this way. PFA image.

Can anyone explain how to make this work?

Thunderbird Info: Version 115.12.2 (64-bit)

Mail Server Info: (Gmail) Server Type: IMAP Mail Server Server Name: imap.gmail.com | Port: 993 Outgoing Server (SMTP): Google Mail - smtp.gmail.com (Default)

Synchoronisation and Storage settings: attached as image.

OS Info: Edition Windows 10 Home Single Language Version 22H2 Installed on ‎24-‎02-‎2021 OS build 19045.4651 Experience Windows Feature Experience Pack 1000.19060.1000.0

P.S. the purpose is to delete messages occupying the mailbox unnecessarily by going through them in the order of decreasing size. If there is another way to do this, that should also be fine.

I am having trouble signing into my email account. I have tried resetting password and it will not recognize anything I am putting in. It will not accept what I have set up.

Please help.

Since I cannot get into my email, please send reply to my phone text @[edited phone# from public community forum]

TB is taking up 11GB on my disk. I want to keep everything on the server (IMAP), but restrict what is synced locally. In settings, I've reduced the sync period from Forever down to 400 days. So now, how do I clear off from my laptop the messages over 400 days old, which still keeping them on the server? Quite a few other posts refer to this, but I can't find one that's really clear.

Many thanks.

Greetings.

I am using Thunderbird 125.0 (32-bit) on a Windows 10 PC (Windows 10 Home Version 22H2).

Within its Calendar interface, the Find Events function has no option to search all events, as shown in the attached screen shot.

Although I do not use this "Search All" functionality frequently, I do consider it essential.

Unfortunately, I am uncertain when it became unavailable. However, I suspect it was sometime within the past several months.

Thank you in advance for any clarification you may provide pertaining to this issue.

I have a CSV file from Outlook with addresses I want to import into Thunderbird.

In an older version of Thunderbird I was able to match the fields in the CSV to the fields in the Thunderbird address book but in the latest version this seems to be missing - I was able to move the fields up/down to match before importing but this doesn't seem to be available (see attached screen shot). The import screen looks different with no way of moving fields up/down to match.

The drop down arrows on the fields on the right (the Thunderbird address fields) only show one field so I am not able to match them.

How do I match the fields to the CSV file so I can import my addresses/contacts.

Thanks

I receive lots of junk or scam emails. I don't open them in order to make sure nothing negative happens. I'm constantly close to running out of storage space due to all these daily emails. My question is: is there a way to safely block or unsubscribe from these emails without clicking on them (opening them)? I right click on them in Thunderbird but don't see a suitable option. Also, I haven't ever deleted my junk folder, and I know there are emails in there that I need, so I can't periodically delete the junk folder (at least not for foreseeable future). I'd be very appreciative of any help! Thanks in advance.

Я не могу зайти в свою почту на Thunderbird - при входе выскакивает ошибка -на скриншоте прикрепил - до этого я заходил без проблем - пароль и логин вообще ничего не меня - просто в один момент перестало заходить Так же на втором скриншот видны настройки входа- прошу помочь.

After the update to 115.12.2 (64-bit) installed, I made a couple of changes to tasks and TB went sideways and crashed, and continued to crash upon startup every time I restarted, even after a reboot. So, I copied a backup of my AppData\Roaming\Thunderbird directory onto the TB AppData\Roaming\Thunderbird dir. Now TB starts, but I have only Mail and I see no way to get Calendar/Tasks back. How do I do that?

Compact folders: caused a saved draft email to disappear. Closing and re-opening Thunderbird resolves this. Suggest the help document https://support.mozilla.org/en-US/kb/compacting-folders-potential-complications be updated to advise this solution (before the user raises an issue). How does this message get to someone who can action this?

Hello, I have been using TB for a long time wiht no mayor problem. I recently had a problem with the hosting services of 2-3 of the email addresses I use in TB and when I now open TB I can click once on the pop up (say on cancel), but when the next pop up message appears (with the same message but for another email address) TB freezes.

For the last month or so, when I open Thunderbird the columns are often resized and the headings don't match the content (see example). If I close and reopen Thunderbird, this formatting goes away, but if I reopen it at some later point it is back.