Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox 13.0.1 will not start up in Windows 7 Home Premium.

  • 2 răspunsuri
  • 4 au această problemă
  • 7 vizualizări
  • Ultimul răspuns de wc-eend

more options

Reinstalling did not help, it doesnt create a window or a windows process in task manager. When i start it up, next to the pointer comes a loading circle but that stops and nothing happens.

Reinstalling did not help, it doesnt create a window or a windows process in task manager. When i start it up, next to the pointer comes a loading circle but that stops and nothing happens.

Toate răspunsurile (2)

more options

Hi,

If Run as administrator is selected in the right-click Properties > Compatibility tab of the Firefox icon you can try deselecting it. If the problem persists you can try to check in Safe Mode. You can also consider the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information.

more options

The Run as Administrator checkbox was empty and it didn't work. I checked it on and now firefox works. Resetting wouldn't help anything cause it's a clean install that won't start up...

So starting up as administrator makes it work again...